Dirito Brothers Walnut Creek Volkswagen

Straight-forward, no-nonsense communication and transaction After being jerked around by another local VW dealer, it was a welcome relief to interact with Dirito VW. Saul Canela gave me car, pricing and transa After being jerked around by another local VW dealer, it was a welcome relief to interact with Dirito VW. Saul Canela gave me car, pricing and transaction info by phone and email, clearly indicating what was possible. Then in-person, Jacque Vigil continued with a calm, direct negotiation (no tricks, no surprises, no "mistakes" in their favor) leading to my purchase. I recommend them very highly. More

Great service! The 50k service was done as well as a repair to the driver's side mirror that my late husband had damaged. When I arrived, I was promptly greeted as s The 50k service was done as well as a repair to the driver's side mirror that my late husband had damaged. When I arrived, I was promptly greeted as soon as I drove into the garage. He informed me that Tim would be my service advisor, and he pointed Tim out to me, who then waved. Tim set up everything needed for the service. He needed to confirm with the tech whether or not the mirror could be fixed there. Tim followed up with a text to me as well as a quote for the work. I agreed and they proceeded. This was excellent service!!! I highly recommend this service center. More

Good people. Good service. The service department is friendly and efficient and honest. They consistently provide the best experience with car service since I began driving 35 y The service department is friendly and efficient and honest. They consistently provide the best experience with car service since I began driving 35 years ago. More

Ecellent employees and workmanship. Good work and workers. All very helpful and courteous. I can depend on the quality of your work. Your are very accomodating and extremely helpful Good work and workers. All very helpful and courteous. I can depend on the quality of your work. Your are very accomodating and extremely helpful. You are a pleasure to do business with. More

Everyone we worked with was extremely kind and knowledgeable Between my husband and I, we have purchased 8 news vehicles. This was by far the easiest experience and we literally had a great time! Jimmy was very Between my husband and I, we have purchased 8 news vehicles. This was by far the easiest experience and we literally had a great time! Jimmy was very sweet and did everything he could to help us. More

It felt like they rolled out the red carpet just for me I was pleasantly surprised at the level of service I received. I took my vehicle in for a manufacturer recall and 50,000 mile service. Turns out the p I was pleasantly surprised at the level of service I received. I took my vehicle in for a manufacturer recall and 50,000 mile service. Turns out the previous owner had purchased a maintenance contract, and I was able to use that! Tim, my service advisor, explained everything to me from the very beginning and also again at the end when I picked up my car. Because of Tim and the entire service department, Dorito Brothers Volkswagen in Walnut Creek has a customer for life with me! More

A1 service really great and friendly to work with. very professional. I got there before my appointment they took my car in early which help me out alot really great and friendly to work with. very professional. I got there before my appointment they took my car in early which help me out alot More

Pleasant experience Was able to test-drive the kind of car I was interested in and had a pleasant experience doing so and negotiating a price, all at a time when I'm sure Was able to test-drive the kind of car I was interested in and had a pleasant experience doing so and negotiating a price, all at a time when I'm sure the dealership was closed or closing. They also accommodated my preference for exterior and interior color by obtaining the vehicle from another dealership and Mr. Simi came in on his day off to finish the sale and familiarize me again with the electronics. More

Quick and easy! They told me it would take 2.5 hours fro my service. It only took half that time. That helps on a busy Saturday morning. They told me it would take 2.5 hours fro my service. It only took half that time. That helps on a busy Saturday morning. More

Great dealer Derik was great. He patiently took me and my family, including my dog, on multiple test drives and showed us every option. He worked hard to get us th Derik was great. He patiently took me and my family, including my dog, on multiple test drives and showed us every option. He worked hard to get us the color we wanted. Thanks! More