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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,881 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,881 reviews

June 16, 2019

Great customer Service Awesome customer service , Great prices , Great environment to do business. They stay with you from beginning to end . Great follow up 👌🏼 Great More

by GEEBENZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cord
Jun 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for this terrific review!

June 16, 2019

Great experiences with Diego from beginning to end! I contacted them online. Diego is extremely responsive and provides outstanding service. I highly recommend Diego for those who are in the market for More

by FJKWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Soto
Jun 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the great review and recommendation!

June 15, 2019

Shannon was the nicest service advisor I have ever had at Dirito Brothers. Excellent customer service. Very caring. I don’t know why this comment needs to More

by kjfitz54
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the feedback, we appreciate it!

June 15, 2019

Great place, i will go back!! Danny my service advisor provided amazing service. The car was ready on time and as promised. I will definitely come back to Dirito Brothers. Thanks More

by STERLINGDANIELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Venturella, Danny Keen
Jun 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the five star review and for giving us a chance to earn your business!

June 14, 2019

Amazing Great experience You did a great job and were very pleasant to work with!! Thank you so much! My son loves the car! I’ll definitely come back More

by Happy l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
Jun 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the awesome review!

June 14, 2019

Great customer service by Derek the sales reps Derik took the time to orient me to my new car, knew exactly what model and price range- all went well. He was available by text too More

by MISCHWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derik Buchtel
Jun 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that our efforts to provide status and a high level of communications service is being recognized, thank you!

June 14, 2019

service was excellent Kevin went over what would be done for my service. He listened to my questions and was able to explain that my tires would be rotated and they would More

by COLLEEN.JEW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Colleen, it's great to hear Kevin provided you with such excellent service!

June 13, 2019

Had to have oil pan replaced in routine oil change. Was told the reason I needed a new oil pan was from too many oil changes. I only come in the recommended amount of time. How is that too many?If the o More

by lcmilkovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Decarie, Tim Luong
Jun 26, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, this is Marc Venturella the Service Director, we are sorry to hear about the oil pan issue. If you have a moment could you give me a call at 925 627 3130 or let me know a number to reach you so we can talk about the issue, thank you

June 13, 2019

Very kind and helpful The service that they provided was under warranty, it was dealt quickly without any problems. Tim was very kind to explain the details of the process More

by z94109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jun 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review and recommendation!

June 12, 2019

Quality Service Purchased my car from Dirito Brothers in 2006 and continue to return to them for service based on their friendly and quality service (and convenient l More

by kurtk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for trusting us with your business over the years Kurt, we appreciate it!

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