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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,830 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,830 reviews

May 04, 2019

Key problems Needed to replace keys/program. Service great. Parts Dept made a few mistakes, but all good. Very timely. Checkin technician was friendly and helpfu More

by jnick2424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
May 16, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the feedback, it's important for us to know where we can improve as well as what we are doing right!

May 04, 2019

Excellent I keep coming back, I get a best treatment by Kevin and the customer service is so professional and attentive. My next car for sure is VW More

by frashedi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

That's great to hear, thank you so much for the review!

May 02, 2019

Excellent service! The service staff at Dirito Bros. is friendly and efficient. My service was done on time and I was notified by text when it was complete. Everything More

by jopalmer7790
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
May 16, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much Jo, that's great to hear!

May 02, 2019

Too small car I came in E-Golf and left with VW Tiguan, having my second child 4 days before going in to dirito bros and the e-golf was just too small. They helped More

by MARES_RONNIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Dryden
May 16, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much Ronnie and congratulations all around!

May 02, 2019

I blew out a tire and needed an immediate replacement. As always, the Dirito service was prompt, friendly and complete. I hit an object in the road early in the morning and punctured a tire. I needed a r More

by KGH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

That's great to hear, thank you!

May 01, 2019

Great Service Every aspect of my auto service was made easy by Dirito Brothers. The staff was friendly and the entire operation ran smoothly. I will definitely co More

by reismatt0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
May 16, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the terrific review!

May 01, 2019

Kevin and Thomas I have an enjoyable time taking my car in to Volkswagen. Normally I go and see Kevin, but today I saw Thomas. Both Kevin and Thomas are great! Keep up More

by ALISA.FRISBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Decarie
May 16, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much Alisa!

May 01, 2019

Great experience Leased a 2019 e-Golf and the buying experience was awesome. Unlike a lot of dealer website ads that advertise "deals" with a lot of fine print, every More

by myronmau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Many thanks for posting a five star review!

May 01, 2019

Awesome experience Gus was very friendly, professional, and so helpful from the start to finish ! In fact, all the staff were during the process of purchasing the car. I More

by Jennybee64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for taking the time to write a review Jenny!

May 01, 2019

Excellent experience Gus was great, in fact the whole team was fantastic, in and out really quickly. The car so far (less than 24 hours) runs very well. More

by LUCCA57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 16, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the review about your experience here Luca!

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