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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,838 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,838 reviews
April 30, 2019
Dustin was great! Last time I worked with Tim, who was pretty dismisssive toward me, but Dustin was great this time. I really felt like he was listening to what I was s Last time I worked with Tim, who was pretty dismisssive toward me, but Dustin was great this time. I really felt like he was listening to what I was saying and was super helpful. He explained what will be done to my car as well as being clear about how long it would take. More
by ANDREWDLOZANO
Verified CustomerEmployees Worked With
Dustin
April 30, 2019
Pleased with the service. Kevin, my service representative, was very helpful and clear in describing my options for the service I was to receive. The work on my car was comple Kevin, my service representative, was very helpful and clear in describing my options for the service I was to receive. The work on my car was completed within the time-frame he described when he called midway through the service. The drivers who took me to my office and picked me up were friendly and courteous. I will be happy to return to Dirito Brothers for future service on my car. More
by DIANE.HIE
Employees Worked With
April 29, 2019
Service Kevin Hubert is really great. He knows everything, he explains everything in detail, and is very patient. He makes me feel very comfortable about car Kevin Hubert is really great. He knows everything, he explains everything in detail, and is very patient. He makes me feel very comfortable about car issues. More
by sbsy
Employees Worked With
April 29, 2019
Great process, great sales team. The whole team at Dirito VW was great to work with. Jim Cord is a sweetheart of a guy and made the sale a fun experience. Pricing managers and finan The whole team at Dirito VW was great to work with. Jim Cord is a sweetheart of a guy and made the sale a fun experience. Pricing managers and finance managers work equally enjoyable to deal with. More
by VENTURE.XC
Employees Worked With
Jim Cord
April 29, 2019
Great Job!!! It was a pleasure buying a new car from you guys. I will be back to buy another as soon as I can. I will also be sending any friend looking for a ne It was a pleasure buying a new car from you guys. I will be back to buy another as soon as I can. I will also be sending any friend looking for a new car your way. More
by mr.kdwilson
Employees Worked With
Jim Cord
April 28, 2019
Buying experience The buying experience was an A plus in all respects. The e-Golf fills a nice niche in the market for EV's. Federal tax credit and PGE rebate is a nice The buying experience was an A plus in all respects. The e-Golf fills a nice niche in the market for EV's. Federal tax credit and PGE rebate is a nice cherry on top. More
by e-Golf Buyer
Employees Worked With
Tashi Tenzin
April 28, 2019
Had the car I was looking for, leasing process was easy The process of leasing the e-Golf was very straightforward, organized, and well explained throughout. Diego has a wealth of information and experience The process of leasing the e-Golf was very straightforward, organized, and well explained throughout. Diego has a wealth of information and experience with the cars he is selling and that makes for an easy decision on the benefits of the car you're looking to purchase. More
by WOYCIEHO
Employees Worked With
Diego Soto
April 28, 2019
Always dreaded but buying my first car ever was a pleasure I never once felt pressured. Staff were helpful, empathetic, and good humored. My wife and I had a great time and i feel ended up with the car that i I never once felt pressured. Staff were helpful, empathetic, and good humored. My wife and I had a great time and i feel ended up with the car that is perfect for us. More
by JOSHUA.MCCREADY
April 28, 2019
Great! Hi, We arrived to pick up a new key and did not realize we needed an appointment to get the key online. The service person made a special arrangement Hi, We arrived to pick up a new key and did not realize we needed an appointment to get the key online. The service person made a special arrangement for us and let us get the key turned on without waiting for hours. We really appreciated that. Kathy and Joe More
by Joe Butler
Employees Worked With
April 28, 2019
Very good experience A low pressure environment that is welcoming and friendly. Letting potential buyers drive the cars without being accompanied by a sales person an esp A low pressure environment that is welcoming and friendly. Letting potential buyers drive the cars without being accompanied by a sales person an especially important aspect of the experience. Approach to pricing took the unpleasant dimensions of that aspect of the process out of the picture, and produced a fair price that met my expectations. Facilities and how staff relates to customers a good balance between sophistication and down to earth attitude. More
by SHELTON.NLS
Employees Worked With
