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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,921 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,921 reviews

May 26, 2019

Kevin is great Kevin was very friendly. Helped me right away and set up my shuttle very timely. Kept me updated on the status of my service as well. He’s great! U More

by mward4612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, it's very helpful for us to know what we are doing right and where we can improve.

May 25, 2019

Kevin is great. Fast and friendly service with all questions answered. Drop off was very quick and my car was finished earlier than expected. A job well done More

by Ailurophile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the review!

May 25, 2019

Excellent We were very impressed with how quickly we were greeted by such a friendly person, Peter. He was extremely informative and attentive and helped us mak More

by KHFRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen C
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for letting us know Peter provided you with such courteous and efficient service.

May 24, 2019

Outstanding stewardship!! Oscar Dryden and his team took careful steps for the entire process and the result is I'm a new owner of a VW. They are tremendous and real pros. More

by pdlefty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Dryden
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you very much for the review, we appreciate the input.

May 24, 2019

Handled my breakdown and service efficiently My 2012 VW Eos has to be towed to the shop. Kevin stayed in communication about the evaluation and thankfully the work fell under an extended warrant More

by LDKOENEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear your experience was smooth and efficient!

May 24, 2019

Such a friendly and wonderful sales team! Made car shopping a pleasant experience, felt at ease and never pressured. Jaquie was beyond accommodating, she worked with me and her sales manager o More

by OVADIALISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Vigil
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

That's so great to hear, thanks so much for letting us know about your experience here with Jaquie!

May 23, 2019

It was productive and pleasant. Dustin was very helpful and took time to answer all my questions. He was friendly and easy to relate to. Service was completed within the timeframe More

by mwkance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin in Service and Lesley the shuttle driver.
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much, we appreciate your taking the time to post a review.

May 23, 2019

Love my new mom g wagon Nanika helped us find exactly what we were looking for in type of car, color, interior, price, and financing. She even babysat our 5 month old while w More

by AndreaCrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the awesome review!

May 23, 2019

The estimate was just right on They said what they are going to do on the car and what was done to the car. No BS. No add ons. Just what was needed done. More

by Mr.ed
Recommend Dealer
Yes
Employees Worked With
Marc Venturella
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks, we appreciate the feedback!

May 23, 2019

Always a pleasure to work with the staff at DB. I appreciate the staff and atmosphere at Dorito Brothers. I’ve been buying and servicing VWs for many years with all of my servicing at DB. The staf More

by SPATTERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie with transportation., Thomas Decarie
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's so nice to hear from a long-time customer that you have been consistently receiving top-notch service, thank you!

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