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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,884 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,884 reviews
April 11, 2019
Excellent service I have been so pleased with my service at your company. Everything from the initial phone call, to arrival, to the shuttle driver, to making my paymen I have been so pleased with my service at your company. Everything from the initial phone call, to arrival, to the shuttle driver, to making my payment was excellent. I want to thank Kevin (assisted with scheduling over the phone and coordinating with All Star Glass), Thomas (in person support), the guys that worked on my car, the shuttle driver, and the young gentleman who checked me out. More
by jfliksteen
Verified Customer
April 11, 2019
CarPlay Problem No current solution for CarPlay problem which is not uncommon. Have to pay $225 for diagnostics No free carwash No caller ID from customer service f No current solution for CarPlay problem which is not uncommon. Have to pay $225 for diagnostics No free carwash No caller ID from customer service follow up More
by cha9396
Employees Worked With
Thomas Decarie
April 11, 2019
Difficult Windshield Replacement Windshield needed replacement due chip caused by rock hitting it. Apparently a complex process due "Lane Assist" feature on car. Also Diri Windshield needed replacement due chip caused by rock hitting it. Apparently a complex process due "Lane Assist" feature on car. Also Dirito staff reported first replacement windshield furnished by VW was unsatisfactory delaying the work while a new replacement was obtained. Given the new technology involved, we considered it to be a "learning experience" all around. Miss the free carwash. More
by RAYBARRAZA
Employees Worked With
Danny Keen , Tim Luong
April 10, 2019
8PM Atlas test drive turns into Atlas purchase!!! We walked into the dealership 10 minutes before closing. We were there to test drive an Atlas (after being stood up by a sales person at VW Oakland f We walked into the dealership 10 minutes before closing. We were there to test drive an Atlas (after being stood up by a sales person at VW Oakland for a test drive). Oakland’s loss was Dirito Bros. And The Jecker’s gain :-) Gus was our salesperson and Gus was AWESOME! He worked with us to get us exactly what we were looking for at a price that was acceptable to us. Finance guy Ed Miller was not only kind and humorous he was very efficient, patient and explained everything to us. I would recommend Doritos Brothers VW to anyone and everyone. Thanks team!!! More
by LISAJECKER
April 10, 2019
Great Experience with Derik Buchtel Our purchase of a new 2019 VW Jetta SEL Premium was quite smooth. Look for Derik. He is very knowledgeable and helpful throughout the process. I do Our purchase of a new 2019 VW Jetta SEL Premium was quite smooth. Look for Derik. He is very knowledgeable and helpful throughout the process. I don't think we could have asked for more. More
by KEVIN V
Employees Worked With
Derik Buchtel
April 10, 2019
Good experience The staffs are welcoming and friendly. They really made sure I had the model I asked for. I I had a pretty good deal. Overall good experience. The staffs are welcoming and friendly. They really made sure I had the model I asked for. I I had a pretty good deal. Overall good experience. More
by TOMMYWEI110
April 09, 2019
Great Staff Staff was very helpful and not pushy what so ever. They worked with me and understood my situation with the trades and were very helpful. Staff was very helpful and not pushy what so ever. They worked with me and understood my situation with the trades and were very helpful. More
by MICHAEL.ESQUIBEL
Employees Worked With
Ed Miller, Jacque Vigil
April 09, 2019
Great Service Overall I had my 20k service and tire rotation done last Sat 4/6. Awesome staff, no issues. My only issue is that the tire pressure warning came on Monday m I had my 20k service and tire rotation done last Sat 4/6. Awesome staff, no issues. My only issue is that the tire pressure warning came on Monday morning, and I had only since driven the car home from VW on Sat. This kinda sucks because service even rotated the tires but apparently didn't fill them. Not a huge deal, but I hate filling my tires at the gas station. More
by Travis
Employees Worked With
Thomas Decarie
April 09, 2019
Excellence start to finish Kevin & staff terrific! My VW Golf was ready when promised & Bill & shuttle were there on time. My car drove beautifully & I have the confidence that Kevin & staff terrific! My VW Golf was ready when promised & Bill & shuttle were there on time. My car drove beautifully & I have the confidence that the service performed was first rate. More
by MARK
April 09, 2019
Got my first lease Jacque was great! We will go to here again. She made us feel comfortable and found the car I wanted! She walked us through everything to make a succes Jacque was great! We will go to here again. She made us feel comfortable and found the car I wanted! She walked us through everything to make a successful day! More
by EALIANO23
Employees Worked With
Jacque Vigil
