Dirito Brothers Walnut Creek Volkswagen

Best experience It's very nice when you coming for new car to the dealership asking for a deal you want and they not saying "o no it's not going to happen" instead t It's very nice when you coming for new car to the dealership asking for a deal you want and they not saying "o no it's not going to happen" instead they say Let's just see what we can do for you. And gess what Richard Maxwell did it I got what I needed... Thank you Richard so much. More

Annual Maintenance Came in for third annual maintenance-oil/filter change, brake fluid flush and tire rotation. We prefer to have our GTI maintained by Dirt Brothers be Came in for third annual maintenance-oil/filter change, brake fluid flush and tire rotation. We prefer to have our GTI maintained by Dirt Brothers because of the stress free experience. It is a good excuse to walk around Walnut Creek and have lunch. More

Great service Gus and the entire team are terrific. From start to finish, professional and friendly. Thanks for helping us pick the perfect car. We appreciate it. Gus and the entire team are terrific. From start to finish, professional and friendly. Thanks for helping us pick the perfect car. We appreciate it. More

Efficient, Friendly and Organized The Dirito Brothers Volkswagen Service area is a joy to do business with. With appointment in hand, you are met at the door with a friendly smile by The Dirito Brothers Volkswagen Service area is a joy to do business with. With appointment in hand, you are met at the door with a friendly smile by the associate that retrieves the information from your vehicle who directs you to your chosen service advisor. If you have not chosen one, then you will be directed to the first available advisor. In my case, I have done business with Shannon Sousa, a friendly, efficient and organized advisor who knows my vehicle well. She details what will be done, what needs to be investigated if you have a vehicle status, recommends cost saving alternatives and discusses cost. Everything is transparent! Everything is explained in terms the average vehicle owner can understand. The vehicle is always ready as promised in my case. From my perspective, this is how a vehicle service center should be operated! More

Great customer service Worked with Tashi on a lease for a 2019 Tiguan. He was very welcoming, accommodating, and very transparent with the finances. Great customer service. Worked with Tashi on a lease for a 2019 Tiguan. He was very welcoming, accommodating, and very transparent with the finances. Great customer service. From our initial phone conversation to signing the contract at the end, I felt like he had my back. More

Lovely and FAST experience! I knew what I was looking for and didn't have a ton of time to work with, so it was immensely helpful that Gerard was able to send me concise options I knew what I was looking for and didn't have a ton of time to work with, so it was immensely helpful that Gerard was able to send me concise options to look at via email, help me get a great deal on a lease, and then have everything ready to go when I arrived at the store. I was in and out in a little over an hour! I appreciate the friendly, no pressure attitudes from everyone there. Thanks again! More

Best experience ever! Love the dealership, love my salesman, love my car! I have spent literally 15 minutes on a paperwork, 10 minutes in finance department and was driving Love the dealership, love my salesman, love my car! I have spent literally 15 minutes on a paperwork, 10 minutes in finance department and was driving my new car home happily! More

Great experience It was the best experience I had buying a car and I have bought several. Gus our sales person was so fantastic in helping us do a quick sale with no h It was the best experience I had buying a car and I have bought several. Gus our sales person was so fantastic in helping us do a quick sale with no headache, and got us a great deal too! Brendan helped getting all the paperwork done quickneithout is having to wait too long! Everyone was friendly and it made this experience wonderful and exceptional! Thanks guys! This was a birthday present for my son, and he is extremely happy! More

2019 VW E-Golf SE w/Quick charger just like Gus The Bus I love the Dirito Brothers VOlkswagen In Walnut Creek they have the best of the best fun , easy,no drama , attitude Gus The Bus is the best salesman I I love the Dirito Brothers VOlkswagen In Walnut Creek they have the best of the best fun , easy,no drama , attitude Gus The Bus is the best salesman I have ever worked with for he never pressure me to buying or lease is what I decided on and he knows his job well explaining everything about the easy and fast sales pricess unbelievably out and driving my new 2019 VW E-Golf SE w/Quick Chargers in less than 1 hour Thank You to the whole Dirito Team everyone is a professional car guy there I would recommend before you buy a car new or used call, stop by, ask for Gus The Bus More

Excellent service Gus was professional and nice. We came in at closing as Gus was leaving for the day. He stayed to show us vehicles. We returned the next day and left Gus was professional and nice. We came in at closing as Gus was leaving for the day. He stayed to show us vehicles. We returned the next day and left with a new car. The process was smooth and fast thanks to the professionalism and efficiency of Brendan. We would highly recommend Doritos Brothers, Walnut Creek. Be sure to ask for Gus! More