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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
5,032 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,032 reviews
April 14, 2019
Tashi was great!!! He was very informative. We had never driven a Volkswagen before and he sold us! He was very accommodating too. Yeah for Tashi! was great!!! He was very informative. We had never driven a Volkswagen before and he sold us! He was very accommodating too. Yeah for Tashi! More
by JAMIEGARSON
Verified CustomerEmployees Worked With
Ed Miller, Tashi Tenzin
April 13, 2019
Amazing and Reliable! Shannon was so great! My car needed a service and she got me right in, she was detailed in the description of what needed to be done and why, and she Shannon was so great! My car needed a service and she got me right in, she was detailed in the description of what needed to be done and why, and she quoted me nearly the exact price I paid! The reason for the discrepancy was that my car key needed a new battery (which I knew) and they replaced it for about $10. Great service!! Nice folks!! More
by LINDSEY.TAYLOR.PACE
Employees Worked With
April 13, 2019
ilease options What do i do at the end of a lease? What choices are available to me? all the information needed, presented crystal clear. No complications presented. What do i do at the end of a lease? What choices are available to me? all the information needed, presented crystal clear. No complications presented. More
by GPFREE
Employees Worked With
Diego Soto
April 13, 2019
Excellent Customer and great leasing experience I felt that the very personal care of Nanika was key to the great experience we had yesterday during the lease of the 2019 Tiguan. She was extremely h I felt that the very personal care of Nanika was key to the great experience we had yesterday during the lease of the 2019 Tiguan. She was extremely helpful and took care of us. We left the dealership relaxed and very satisfied with the purchase. More
by ELOSO63
Employees Worked With
Nanika Orgil
April 13, 2019
On time service, friendly, helpful staff Service staff person let me know when the car would be ready. He brought the car around himself to expedite. The 2 recalls were completed. Service staff person let me know when the car would be ready. He brought the car around himself to expedite. The 2 recalls were completed. More
by ALANANDA0208
Employees Worked With
Marc Venturella, Danny Keen
April 12, 2019
Excelent Services at Dirito Brothers Walnut Creek Volkswagen Excellent Services, friendly nice staff, excellent timing and transportation, special thanks to service consultants Tim Luong and Shannon and driver B Excellent Services, friendly nice staff, excellent timing and transportation, special thanks to service consultants Tim Luong and Shannon and driver Bill, tnank you very much! More
by vinogi
April 11, 2019
CarPlay Problem No current solution for CarPlay problem which is not uncommon. Have to pay $225 for diagnostics No free carwash No caller ID from customer service f No current solution for CarPlay problem which is not uncommon. Have to pay $225 for diagnostics No free carwash No caller ID from customer service follow up More
by cha9396
Employees Worked With
Thomas Decarie
April 11, 2019
Outstanding service from Shannon at Dirito VW Solved my problem, gave me a rental car at no cost. Shannon was very nice and helped me with my problem. Very satisfied and will come again for my car Solved my problem, gave me a rental car at no cost. Shannon was very nice and helped me with my problem. Very satisfied and will come again for my car services More
by Kinagoo
Employees Worked With
April 11, 2019
good staff, good waiting area Dirito service is as good an experience as a "waiter" service area can get. The staff (Dustin) was very informative and a nice person to deal with. Dirito service is as good an experience as a "waiter" service area can get. The staff (Dustin) was very informative and a nice person to deal with. The waiting area is comfortable with wifi, coffee, etc. I have been coming to Dirito for a long time and will continue to do so. More
by John Stephen
Employees Worked With
Dustin
April 11, 2019
Excellent service I have been so pleased with my service at your company. Everything from the initial phone call, to arrival, to the shuttle driver, to making my paymen I have been so pleased with my service at your company. Everything from the initial phone call, to arrival, to the shuttle driver, to making my payment was excellent. I want to thank Kevin (assisted with scheduling over the phone and coordinating with All Star Glass), Thomas (in person support), the guys that worked on my car, the shuttle driver, and the young gentleman who checked me out. More
by jfliksteen
