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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,934 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,934 reviews

March 14, 2019

Great customer service Worked with Tashi on a lease for a 2019 Tiguan. He was very welcoming, accommodating, and very transparent with the finances. Great customer service. More

by Mmvilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tashi Tenzin
Mar 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the five star review, and congratulations on your 2019 Tiguan!

March 14, 2019

Great experience It was the best experience I had buying a car and I have bought several. Gus our sales person was so fantastic in helping us do a quick sale with no h More

by Kian M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

That's so wonderful to hear Kian, thank you so much for letting us know how much your son is enjoying his awesome birthday present!

March 14, 2019

Lovely and FAST experience! I knew what I was looking for and didn't have a ton of time to work with, so it was immensely helpful that Gerard was able to send me concise options More

by kmccallie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
Mar 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new VW, and thank you for letting us know about your experience here!

March 14, 2019

Excellent service Gus was professional and nice. We came in at closing as Gus was leaving for the day. He stayed to show us vehicles. We returned the next day and left More

by Satisfied with our purchase
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan (Finance)
Mar 25, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for taking the time to write this review!

March 14, 2019

It was an easy process but my name is Kelly Gerard was awesome patient and helped us find exactly what we were looking for he was polite and knowledgeable and the whole process was easy and swif More

by Kellykel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
Mar 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much Kelly, I know Gerard will appreciate your kind words!

March 13, 2019

Super Nice I wasn't the easiest of clients, for I'm broke and was frustrated trying to customize my service package. He was super patient with me and got me what More

by deirdrejones09
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Mar 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that you were able to get the deal that you wanted, thanks for the review Deirdre!

March 13, 2019

On point Thomas was very friendly and efficient. He was able to see me twenty minutes early. So that was great. He carefully showed me my options for the More

by ADELE1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Mar 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Adele, it's great to hear everything went so smoothly for you!

March 12, 2019

Great services Very friendly and honest services from start to finish .even waiting on room was a pleasant time Service was done before time. It was .very nice of More

by JAYSHREE.MANKAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Mar 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Jayshree, we appreciate the review!

March 12, 2019

Quick and hassle free I found the new e-Golf and lease deal that I wanted online, contacted thre dealership, and we had a deal done in a few hours. No hassle at all. I More

by EGRASSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new e-Golf and thank you for the 5-star review!

March 12, 2019

Jacque is amazing Jacque has been amazing I am so happy to have got my car from her at walnut creek vw. I had a problem and she was able to get it worked out with out h More

by GSXR11J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Vigil
Mar 12, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm happy to hear Jacque was able to figure out how to provide you with what you needed, thanks so much for the input.

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