Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,130 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,130 reviews
June 18, 2018
Great sales guy Gus was an excellent sales person, he was very efficent and cover all features of the car very well. Great that he is bilingual, made it easier to com Gus was an excellent sales person, he was very efficent and cover all features of the car very well. Great that he is bilingual, made it easier to comunicate and understand the process More
by Gmovasquez
Employees Worked With
Helpful June 17, 2018
Great customer service! Gus is an amazing sale guy. I told him that I wanted to extend my family so I needed a larger vehicle. I didn’t have a great budget or credit for the Gus is an amazing sale guy. I told him that I wanted to extend my family so I needed a larger vehicle. I didn’t have a great budget or credit for the vehicle I needed or so I thought but Gus worked magic for me and I am forever thankful. More
by Samanthavanheusen
Employees Worked With
June 14, 2018
Nice service Super nic people! Always so helpful. Very understanding, I would tell am my friends and family to go here for service or to buy a car ! Super nic people! Always so helpful. Very understanding, I would tell am my friends and family to go here for service or to buy a car ! More
by VM101589
Verified CustomerEmployees Worked With
June 14, 2018
Quick and efficient Alyse, service associate, was able to get my issue diagnosed and fixed quickly! I was out the door in an hour and a half. Great! Alyse, service associate, was able to get my issue diagnosed and fixed quickly! I was out the door in an hour and a half. Great! More
by CHASLINDER
Employees Worked With
Alyse Smith
June 13, 2018
Super great Andres and Gus were amazing people! I’d recommend this dealer to anyone, seriously the best dealer we’ve been too! 100 max stars up! Andres and Gus were amazing people! I’d recommend this dealer to anyone, seriously the best dealer we’ve been too! 100 max stars up! More
by Osvaldo s
June 12, 2018
Oscar and internet response made the sale Diego and Oscar were outstanding, they both were timely, very important. Oscar show us details about the car and functionality. The price was right, Diego and Oscar were outstanding, they both were timely, very important. Oscar show us details about the car and functionality. The price was right, although we choose not to haggle for additional options, the process was simple. We financed the vehicle and although there was a wait, that process was smooth as well. We'll be back and refer friends that are interested in VW to Dirito Brothers the best in the bay area! More
by BLANFORDSTOCKDALE
Employees Worked With
Diego Soto, Oscar Dryden
June 12, 2018
Service Kevin was great in assisting me! He has great knowledge of my model of vehicle! I have worked with him before, and he was great then also. Kevin was great in assisting me! He has great knowledge of my model of vehicle! I have worked with him before, and he was great then also. More
by CEEGEE333
Employees Worked With
June 11, 2018
Excellent service, clear review of the issues Really good job all around, clear discussion of the issues and options, excellent follow-through via text messaging. Can't beat the beautiful and wel Really good job all around, clear discussion of the issues and options, excellent follow-through via text messaging. Can't beat the beautiful and well equipped lounge area. More
by Ed
Employees Worked With
June 10, 2018
Last minute tire leak from a screw. It was end of the day Friday and I was leaving work when I saw my tire looked a little flat. I called and spoke Kevin my main guy at Dirito Bros and a It was end of the day Friday and I was leaving work when I saw my tire looked a little flat. I called and spoke Kevin my main guy at Dirito Bros and asked if it wasn't too late to bring my car in to fix the tire. He said it was okay and to talk to Alyse or I think was Angelo because he it was the end of his day too. I got over to Walnut Creek and Alyse helped me and was terrific and friendly. She got my tire fixed in an hour and saved my weekend because I had my car. Thank you! More
by calibre
June 10, 2018
Great experience! I am a returning customer and every time I have great experience here! Gus and Jeff were so nice and helpful! I was so happy to lease a new car! Than I am a returning customer and every time I have great experience here! Gus and Jeff were so nice and helpful! I was so happy to lease a new car! Thank everybody here! More
by Hua
Employees Worked With
