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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
5,304 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 5,304 reviews

May 31, 2019

Got an amazing deal and it was SO easy! I came into Dirito Brothers because my car was totaled in an accident and they had the most selection online. I was just looking but...Gus found the More

by k-teach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for letting us know Gus provided you with such excellent service!

May 30, 2019

Fast and comfortable From checking in with Dustin my service coordinator to the comfortable waiting area to the fast turnaround for the work to be done - the service level More

by friedmanjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin in Servide
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that our efforts to provide top-notch service are appreciated, thank you!

May 30, 2019

fast, friendly and professional I was impressed from the moment I arrived. The service area was clean, the staff friendly and organized. I got work done while I my car was being se More

by sjolson14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for taking the time to write this thoughtful and detailed review about your service experience here!

May 30, 2019

Excellent service as always Kevin kept me informed as well as anyone could with the problem I was having with my car. Though it took many days to fix, I was never left in the dar More

by serclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad that everything worked out, thank you for your patience!

May 30, 2019

Excellent, friendly service! I always know my car will be taken care of at Dirito Brothers, and everyone who works there is so friendly and nice! I leave with my car purring like More

by JSawyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

That's so wonderful to hear, thank you so much for the great review!

May 30, 2019

Smooth and trusted Kevin, Shannon and young man who took payment all worked together and answered my questions and helped everything go very smooth for my glass replacem More

by ERMMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you very much, we work hard to provide an honest and reliable service for our customers.

May 29, 2019

Smooth service Danny was super helpful getting my key programmed--I didn't feel like I was being rushed. At the end, he also paired by phone with the car! The shut More

by ANDREWOLANDER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Keen
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for this awesome review and congratulations on your new VW!

May 29, 2019

Good service I’ve always experienced great customer service when I service my car at Dirito Brothers Walnut Creek Volkswagen. Keep up the good work ladies and gent More

by mlmarsh32505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you, it's great to hear that we have been consistently providing you with high quality service!

May 29, 2019

Great Review of Dirito Bros. Great and friendly staff. Very helpful and patient. Peter was very thorough and has great knowledge of key details related to the intricacies of the v More

by ZZZCALDERONZZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter deVries Ed in finance
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the five star review!

May 29, 2019

Amazing service Derik went above and beyond with his service and care for me. I would recommend anyone who is interested in purchasing/leasing a vehicle from here More

by WAMENDOZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derik Buchtel
May 30, 2019 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for letting us know about your experience here and Derik's excellent customer service!

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