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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
5,031 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,031 reviews
February 13, 2019
Great Experience We went in to test drive the 2019 VW Tiguan and Atlas. Our sales associate was informative and accommodating, not pushy at all. We told him we like We went in to test drive the 2019 VW Tiguan and Atlas. Our sales associate was informative and accommodating, not pushy at all. We told him we likely weren't buying that day because we had come with the intention of gather information and then coming back after we made a decision. It was such a smooth process, we decided not to wait and purchased the 2019 VW Tiguan that day. We had our 4 year old with us and helped entertain her while we did the paperwork, offering her snacks, coloring books and toys. I could not have asked for a better experience. More
by PRESTON.MARIN
Verified CustomerEmployees Worked With
Tashi Tenzin
February 13, 2019
Tire service It was a great experience! Thank you! It was very organized when I dropped my car off. The car was ready at the time they told me it would be. It was a great experience! Thank you! It was very organized when I dropped my car off. The car was ready at the time they told me it would be. More
by APRILDEE91
Employees Worked With
Thomas Decarie
February 13, 2019
Good service Kevin and Carlo were very helpful. The service is always great. It would be nice if they added text updated on the status of your service appointments Kevin and Carlo were very helpful. The service is always great. It would be nice if they added text updated on the status of your service appointments so you can gauge when to return to the dealership. More
by bford12
February 12, 2019
Quick and painless. We went in initially to get a car for my daughter her first car. Jacque was great do deal with, great product knowledge, no pressure.. While there, i We went in initially to get a car for my daughter her first car. Jacque was great do deal with, great product knowledge, no pressure.. While there, i noticed a GTI on the lot, a car i'd always wanted for myself. The deal went so well for my daughters car, i ended up getting the gti too. Haven't had a new car in over 10 years, but my daughter and i are thrilled. More
by MOTTATI
Employees Worked With
Jacque Vigil
February 12, 2019
Great customer service and speedy process Our service with Dirito Bros highly exceeded our expectations with its kind staff and speedy process! The dealership itself was also a very clean faci Our service with Dirito Bros highly exceeded our expectations with its kind staff and speedy process! The dealership itself was also a very clean facility with all the accommodations you need as a buying customer! More
by NANCY R
Employees Worked With
Jim Cord
February 12, 2019
Enjoyable lease return/renew experience This was our third experience with the Dorito VW dealership. This time, like the others, the staff was friendly, knowledgeable and made the whole expe This was our third experience with the Dorito VW dealership. This time, like the others, the staff was friendly, knowledgeable and made the whole experience pleasant. There was no pressure of any kind applied. We were given plenty of space to figure out our options and then when we decided were offered a good deal. These folks know how to keep customers coming back. Each time we do extensive research, read reviews, visit other dealers, test drive cars etc. but in the end the VW is a well-built car at the right price point. Add in staff that makes the experience enjoyable and you have a winning combo. More
by BONWITT
Employees Worked With
Ed Miller, Jim Cord
February 12, 2019
Great Service I got a very good deal on a used VW GTI. Diego helped me set a fair price and maneuvered me through the entire process. I'm very satisfied with my pur I got a very good deal on a used VW GTI. Diego helped me set a fair price and maneuvered me through the entire process. I'm very satisfied with my purchase. More
by abhinav
Employees Worked With
Diego Soto
February 11, 2019
Thank you I am satisfied with your service. Gurkan was very kind to me and helped me a lot, made me very comfortable. Thank you so much for. I am satisfied with your service. Gurkan was very kind to me and helped me a lot, made me very comfortable. Thank you so much for. More
by dalelee114
Employees Worked With
GURKAN SUEL
February 11, 2019
Great customer service! I've recently purchased my first VW (a used 2017 Tiguan) and I was wondering what the customer service experience would be when I took my car for the I've recently purchased my first VW (a used 2017 Tiguan) and I was wondering what the customer service experience would be when I took my car for the 20K miles maintenance, after years of facing poor service at other brands. I can say that Dirito Brothers' customer service has largely exceeded my expectations. Very professional, smooth communication, trust and transparency, perfect customer service, from booking the appointment online to being informed via text message that my vehicle was ready for pickup. Thank you Dirito, I'll be back! More
by Fred Page
Employees Worked With
GURKAN SUEL
February 11, 2019
My wife is very happy! Our experienced with Dirito Bros was a very smooth and enjoyable transaction. upgrading from our old VW Bug to a 2019 could not have been easier. Ron Our experienced with Dirito Bros was a very smooth and enjoyable transaction. upgrading from our old VW Bug to a 2019 could not have been easier. Ron is a very knowledgeable slaes person and was great to work with. More
by GARY.SEMLING
