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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

November 20, 2018

Predictably good service Dirito Brothers is almost twice as far away and in heavy traffic than the closest dealership, but worth it in peace of mind and hasslefree! More

by PJG111
Recommend Dealer
Yes
Employees Worked With
Danny Keen
Nov 20, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that we make your longer drive worth your while, thank you for trusting us with your business!

November 20, 2018

Jetta maintenance Finished service ahead of schedule. Very courteous. Friendly staff and service advisor. First time in for service and happy with results. I appreci More

by ESOILAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hannigan
Nov 20, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad your first service experience here was a good one, thanks for the review!

November 20, 2018

Great service I have been servicing my car at this location for almost 2 years now. The staff is great and so is the service. Thank you. More

by Ya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Nov 21, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you! We appreciate your business!

November 20, 2018

Repair of 2010 Passat Kevin is not only knowledgeable able to discuss service problems and options competently, but makes me feel confident in his recommendations. I always More

by DTPORTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcia -- cashier
Nov 20, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I know Kevin will appreciate your taking the time to write this review, thank you!

November 20, 2018

I’ve been a customer for 4 years now, in 2015 I leased a Passat and now bought a CC, with Nanika! Nanika is the best, always helpful and professional I really love her!:) More

by MimaB90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ritola, Marc Venturella
Nov 21, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

That's so very kind of you to say, thank you so much for the review about Nanika's top-notch service!

November 19, 2018

Great Experince The Dirito Team was fantastic! It was a great experience working with such a professional organization. I look forward to working with them again when More

by WBANKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacque Vigil
Nov 20, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on leasing your new VW and thanks for the review!

November 19, 2018

Jacque rocks! Find Jacque and have her help you buy your next VW! Had another great experience at Dirito Brothers. Thank you very much for your partnership! More

by Smith Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacque Vigil
Nov 20, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Smith family, we appreciate your business!

November 18, 2018

Buying new Passat I have been a customer of Dirito Brothers for 20 years. This is the fourth car from them. The dealership is so professional and so thorough, I will no More

by Pathanjali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting us with your business over the years, we really appreciate it!

November 18, 2018

Dirito Brothers know how to treat customers right! I began an internet query with Ron Simi about a Tiguan they had on their lot. I asked him for their best price and the quote he gave was excellent. He More

by Ruthie44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Soto
Nov 21, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for taking the time to write this thoughtful and detailed review, and congratulations on your Tiguan!

November 17, 2018

Could be better Loaner not offered,have to ask for it.VW need the car for 2 days.I have to call daily for status of the repair. More

by JARBOLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Nov 20, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the feedback, we work hard to maintain a stellar reputation so it's important for us to know where we may need to improve in the future.

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