Dirito Brothers Walnut Creek Volkswagen

A1 service I had my new car in for some service. I worked with Kevin Hubert he was excellent. He call me and kept my informed the whole time they had my car. I had my new car in for some service. I worked with Kevin Hubert he was excellent. He call me and kept my informed the whole time they had my car. Great to work with him. John Deramo More

Always a great experience Dirito Brothers always keeps me coming back. The service team is very attentive and responsive. Nanika is my go to person for help in sales and showed Dirito Brothers always keeps me coming back. The service team is very attentive and responsive. Nanika is my go to person for help in sales and showed me the amazing new color palette available on the Golf R. More

Excellent! Ron Simi was great! The transaction was seamsless. He was extremely informative, honest and thorough throughout the sale. I would definitely recommend Ron Simi was great! The transaction was seamsless. He was extremely informative, honest and thorough throughout the sale. I would definitely recommend Ron and this dealership to friends & family. Thank you! More

Great service, advice, not the typical dealership Received great internet pricing from ANDRES GARCIA and went down to the dealership to test drive a VW ATLAS. This is my 5th car and have met some Received great internet pricing from ANDRES GARCIA and went down to the dealership to test drive a VW ATLAS. This is my 5th car and have met some really good and bad dealerships too before. So was skeptical wrt the whole process until I met Andres. He laid out the details and pricing options - lease vs buy, provided advice, but not pushy at all. Upto the customer to decide what’s best for their situation. While we worked out the deal, test drove and waiting in the lobby for the paperwork to be done, I noticed a couple walk in and say upfront that we are here only to check out the cars and will not be buying until next month. However, another VW specialist took the time to explain and provided all the info of the car they were looking at and ensured they had all the details to make an informed decision- not that day but another day or month or year - whenever they were ready to purchase. This shows enough that they really value their customers- current and potential as well. My suggestion to all car buyers is to look at the dealer ratings and choose the dealership you wish to do business with. Even if you get a lower price elsewhere, great dealerships will try and match the pricing and at the same time leave you with a good feel/ experience vs a bitter one. If you ever want to buy a VW, reach out to ANDRES GARCIA and he will ensure you have a great experience overall. More

Friendly low pressure environment Gerard, Nanika and Sterling did an excellent job of listening and addressing all of me and my family’s needs during the sales process. They were very Gerard, Nanika and Sterling did an excellent job of listening and addressing all of me and my family’s needs during the sales process. They were very friendly and knowledgeable! I recommend them! Thank you for a great experience! More

Car service Quick, efficient and polite check in and out. Car dealt with and returned on time as promised. Staff were friendly and informative with a smile. Quick, efficient and polite check in and out. Car dealt with and returned on time as promised. Staff were friendly and informative with a smile. More

40k service Everything was great and car was complete early. I worked with Shannnon and she was very friendly and professional. I would like to work with her agai Everything was great and car was complete early. I worked with Shannnon and she was very friendly and professional. I would like to work with her again. More

Professional, friendly, efficient I will never go anywhere else for my car service. Danny was kind and understanding and expedited my service so I was in and out in under 2 hours. He k I will never go anywhere else for my car service. Danny was kind and understanding and expedited my service so I was in and out in under 2 hours. He kept me updated via text and they even sent me in an uber to breakfast while I waited. This place is excellent and I will lease a VW for years to come because I don't ever want to deal with anyone else. Don't forget to ask for Danny! More

Professional and efficient Great customer service and helped me fully understand what needed to be worked on. Was very friendly bad knowledgeable on the work needed to be done o Great customer service and helped me fully understand what needed to be worked on. Was very friendly bad knowledgeable on the work needed to be done on my vehicle More

Excellent Service! Great service as always! Appreciate they are open early on Saturday's and the shuttle is available also. Thanks Paul, nice to work witb you! Great service as always! Appreciate they are open early on Saturday's and the shuttle is available also. Thanks Paul, nice to work witb you! More