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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,839 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,839 reviews
September 25, 2018
Maintenance I love my Passat! Making an appointment is very easy and stress free. I appreciate bring able to have Dirito VW take care of my car and me witg my bus I love my Passat! Making an appointment is very easy and stress free. I appreciate bring able to have Dirito VW take care of my car and me witg my busy schedule. I have not had any bad experiences with this car. Its extremely dependable and a fun car to drive! This dealership is top notch in my opinion. More
by Stephanielyndreyes
Verified CustomerEmployees Worked With
Marc Venturella
September 25, 2018
Minimal Interaction but no complaints I brought my 2016 Golf R in for 40k service, the service cashier/rep that handled my appointment noticed an open recall and added it to my service. Wh I brought my 2016 Golf R in for 40k service, the service cashier/rep that handled my appointment noticed an open recall and added it to my service. While this sort of thing SHOULD be expected, I feel as though more and more people fail to pay attention. Otherwise there was no phone call or communication regarding the work done to my car and nobody discussed it with me. I guess a 40k service is so unremarkable that they just get you in and out... I'm going to give them the benefit of the doubt and leave 4 stars, but it would have been nice for someone to properly review with me and debrief me on the condition of my car... oh well. More
by amisk8er
Employees Worked With
Tim Luong
September 25, 2018
Warning lIght emergency The staff was extremely friendly and accommodating to my needs. They went above and beyond to help with the issue which was a bit of a puzzle. On ce The staff was extremely friendly and accommodating to my needs. They went above and beyond to help with the issue which was a bit of a puzzle. On ce it showed up they were fast, efficient, and fair. I will continue to use them. Shannon was particularly helpful and eased my worries about getting the car fixed. More
by HBOWNAS
Employees Worked With
Shannon
September 25, 2018
ALL ABOARD!! They go above and beyond to making the car buy experience a good experience. I appreciate the professionalism and the pressure free environment. The They go above and beyond to making the car buy experience a good experience. I appreciate the professionalism and the pressure free environment. They worked with me to see that my requirements were met. More
by SMOCHI29
Employees Worked With
Kyle Ritola, Jacque Vigil
September 25, 2018
VW, Recall Work on 2018 Golf Sportwagen Kevin is always efficient, easy to understand, and explains issues quickly. He has been my service advisor for 8 years and is always ready to help. Kevin is always efficient, easy to understand, and explains issues quickly. He has been my service advisor for 8 years and is always ready to help. More
by JEFFGRAUMLICH
Employees Worked With
September 23, 2018
2018 ATLAS We went to the dealership without any appointment. We were greeted by Oscar Dryden and have us toured around. He was awesome! We never had Volkswagen We went to the dealership without any appointment. We were greeted by Oscar Dryden and have us toured around. He was awesome! We never had Volkswagen before. We were looking at 2 other dealership but with all the information, professionalism and the good price deal he offered us, decision is not too difficult for us to make to choose Volkswagen. Thank you Oscar for being so patient with us. You are the best!!! More
by Bona
Employees Worked With
Oscar Dryden
September 22, 2018
Used Car Purchase Direct and straightforward sales, accurate discriptions of vehicles. Good selection of used vehicles and fair pricing. Highly recommend purchasing a n Direct and straightforward sales, accurate discriptions of vehicles. Good selection of used vehicles and fair pricing. Highly recommend purchasing a new or used vehicle at Dirito Bros. Walnut Creek VW More
by Usedcarbuyer
September 22, 2018
Wonderful Experience I always have a fantastic service experience. They add a personal touch from making the appointment, explaining the services, keeping you updated, to I always have a fantastic service experience. They add a personal touch from making the appointment, explaining the services, keeping you updated, to check out. I never have concerns after an appointment, because I know they take great care and pride in doing the job right. I would not think of taking my car elsewhere. More
by Cara
Employees Worked With
September 22, 2018
Excellent Kevin was very informative, and payed attention to all of our questions and needs. we requested to have the car ready mid afternoon due to another com Kevin was very informative, and payed attention to all of our questions and needs. we requested to have the car ready mid afternoon due to another commitment, and it was ready before mid afternoon..We had wonderful service. More
by JWKURKJIAN
Employees Worked With
September 21, 2018
Bought a car They were helpful and courteous. I would buy a car there again. The dealership is located in a very convenient location. Close to BART and shopping. They were helpful and courteous. I would buy a car there again. The dealership is located in a very convenient location. Close to BART and shopping. More
by Elisabeth
