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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,847 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,847 reviews

August 17, 2018

Nice people, rides both ways to Orinda, clean car, good Svc. They (Dorito Bros.) made it so easy. Making the appointment was a cinch and they made it a day and time that were perfect for me. Got rides back t More

by GINOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonas Jung, Forgot name of Cashier (lovely Danville woman) who drove me home. Sorry), Parts Department gentleman, who ordered touch up paint.
Aug 22, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for taking the time to write this review about your experiences here Judy!

August 17, 2018

New Purchase! Staff was very helpful and very knowledgeable. They were able to answer all my questions and when the car I wanted wasn’t on the lot they went and fo More

by SRSHEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the review and recommendation!

August 16, 2018

All About Shannon My positive experience with Dirito Brothers is all about Shannon. So great to see her back in the service department. I’ve worked with her for 4 cars More

by SIMPSIONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear Shannon and Nanika are providing our customers with such excellent service!

August 16, 2018

Not you typical car dealer experience I was honestly dreading having to purchase a new car. I hate the pushy experience you get at most car dealerships. We found Dirito Brothers though t More

by kristarichie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review!

August 16, 2018

Fantastic Customer Service!!! We had to get a car in a rush. They helped me over the phone and then when I walked in, they were ready and waiting for me with all the paperwork com More

by zeliemyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Miller
Aug 22, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for sharing your experiences here!

Aug 22, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for sharing your experiences here!

August 16, 2018

No time for you. Ive tried to call Gus inquiring in regards to whose financing my vehicle because The insurance is asking.. Gus is with his family right now and no tim More

by Bert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Augusto”Gus The Bus” Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Dear Bert, I’m sorry to hear about the lack of communication, I hope you have been able to obtain the information you need by now. Sincerely, Dirito Brothers Volkswagen

August 16, 2018

Easiest Car Purchase Ever We were in 3 times to test drive and had excellent service - when we decided to make the purchase it was quick and transparent - a great experience. More

by ALWAYSLOOKING4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Soto
Aug 22, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you! I'm glad we could provide you with the information you needed to make a sound purchase!

August 16, 2018

Very pleasant Came in for an estimate on door lock fix on driver side that unlocks all doors. Transportation home and back was provided and all was done in timely m More

by LROCKFELLOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonas Jung/ Pam
Aug 22, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad we could make your experience a pleasant one, thank you!

August 16, 2018

Fantastic and QUICK Gerard Rose, who helped me to get my new car was very professional! For the fist time in years, I spent such a little time in the dealership. Everythi More

by MARINAMG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that your experience was efficient and productive!

August 15, 2018

Thanks Had a great experience buying a car for my mom last week.. Ron Dirito is a great guy who set me up with Jaquie, who was professional, knowledgeable an More

by KEVIN.CARDENAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacque Vigil
Aug 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for taking the time to post a review Kevin!

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