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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,852 reviews
July 13, 2018
Exceptional Customer Care The Dorito team always go above and beyond to make you feel part of the family! They are experts in all aspects of Volkswagen! Thank you! The Dorito team always go above and beyond to make you feel part of the family! They are experts in all aspects of Volkswagen! Thank you! More
by LIL33
Verified CustomerEmployees Worked With
Shannon, Leslie, Marsha , Marc Venturella
July 13, 2018
50K service and radio replacement Everybody was fabulous and the service was done lightening fast! I purchased my car last year and it was my first Volkswagen. Your dealership has Everybody was fabulous and the service was done lightening fast! I purchased my car last year and it was my first Volkswagen. Your dealership has made it an awesome experience. Thank you! More
by Suzanne465
July 13, 2018
Kevin Huber Nr. 1 Kevin Huber is the nicest kindest person in your Company. He has always answers my questions. Understand seniors (like me). And I never feel like I Kevin Huber is the nicest kindest person in your Company. He has always answers my questions. Understand seniors (like me). And I never feel like I bother him with my concerns about my car and sometimes no doubt silly questions. Keep him happy as your employee !!!! Rosa Caldwell More
by RosaCaldwell
Employees Worked With
July 12, 2018
Excellent Service I’m on my 3rd Volkswagen and I can’t say enough good things about Dirito Brothers. Anytime I take my car in for service I receive excellent service f I’m on my 3rd Volkswagen and I can’t say enough good things about Dirito Brothers. Anytime I take my car in for service I receive excellent service from trustworthy advisors which is something I’ve never felt I’ve had from other car dealers. Specifically, Kevin is amazing! He takes the time to explain the service options and helps me figure out the best choice for me. He’s always handled everything I need with the utmost patience and a stellar professionalism. More
by JulianneL
Employees Worked With
July 12, 2018
Car Service I felt disregarded when i dropped off my car for early check-in. Multiple people were walking around and saw me and offered no help. Only one person w I felt disregarded when i dropped off my car for early check-in. Multiple people were walking around and saw me and offered no help. Only one person was working the greeting center so it went slowly. Next day nobody alterted me that my car was ready. I called because i had not heard from anyone and the cashier said it was ready but knew nothing else. When i arrived later that day, the cashier asked if anyone had gone over the serive sheet with me and i said no. Nobody there seemed to care about doing their job. More
by ZODYLA
Employees Worked With
Dirito Brothers Volkswagen
July 12, 2018
Perfect service and very good friendly they are very good and quick , and also they have good deal for car rentals,I really like that place take you and very good friendly they are very good and quick , and also they have good deal for car rentals,I really like that place take you More
by HADI.ARVINN
Employees Worked With
Thomas Decarie
July 12, 2018
Awsome new car buying experience Ron and his team was very helpful and I had a painless wonderful experience purchasing my 2019 Jetta. The only thing that that the back floor mats we Ron and his team was very helpful and I had a painless wonderful experience purchasing my 2019 Jetta. The only thing that that the back floor mats were not included with the S model and I wasn't told about it until I contacted the dealer the next day when I discovered it was missing. More
by joe_salameh
Employees Worked With
July 12, 2018
Radiator fluid leak from under my car. I've dealt with Kevin Hubert the majority of time I've had my car. Great guy that always anticipated my needs while my car was being serviced. Work wa I've dealt with Kevin Hubert the majority of time I've had my car. Great guy that always anticipated my needs while my car was being serviced. Work was thorough where it fixed some problems on my car I thought was unrelated. Thanks to Kevin and the people that worked on my car. More
by calibre
Employees Worked With
July 12, 2018
Wonderful customer service. They really go above and beyond! I was really happy with the customer service and had a great experience. They were knowledgeable and my car was serviced at 60,000 miles with everythi I was really happy with the customer service and had a great experience. They were knowledgeable and my car was serviced at 60,000 miles with everything so it is running perfectly! More
by RDAAA1975
Employees Worked With
July 12, 2018
Scheduled service on two cars Shannon Sousa helped me with getting scheduled service done on two vehicles. She was outstanding: friendly, competent, efficient in addressing my need Shannon Sousa helped me with getting scheduled service done on two vehicles. She was outstanding: friendly, competent, efficient in addressing my needs and getting me back on my way. All of the staff is friendly and courteous. I love the conversations with the shuttle drivers as well. I'll definitely go back! More
by KENNETH.HEATON
Employees Worked With
Dirito Brothers Volkswagen
