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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,101 Reviews

3,101 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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April 29, 2025

fine fine dealership and staff. most appreciated courtesy and thoughtfulness and concern for doing things right. Ownership highly praised. thank you always. More

by SASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

I was there for a simple engine cover recall. I had already removed the cover prior to arriving. I was in and out in less that 15 minutes. As always, Kevin was welcoming and easy to work with. More

by MWLANGFORD82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you had a quick visit for your engine cover recall. Our team strives to be welcoming and efficient. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

April 27, 2025

Sean at Walnut Creek Volkswagen is outstanding! He’s professional, knowledgeable, and truly cares about providing the best service experience. He made the entire process smooth and stress-free. Hig More

by Tahsin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the wonderful review and recommendation. Our team at Dirito Brothers Walnut Creek Volkswagen works hard to make every experience smooth and stress-free. We appreciate your kind words.

April 26, 2025

Reasonably efficient getting me in and out. Good communication system. Didn’t call me back for a follow question as I requested. More

by JTOMASI308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Apr 28, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to share your experience. We are pleased to know our Service Team was efficient in getting you in and out quickly and that you enjoyed our communication system. However, if you would like to discuss your feedback, please reach out to us at your convenience.

April 26, 2025

I am enjoying visiting their dealership, whenever my car needs a service, drinking coffee and working on my laptop. More

by aleksey.bogdanov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback. We're pleased to know our dealership setup meets your needs. Enjoy your next visit at Dirito Brothers Walnut Creek Volkswagen.

April 25, 2025

Great service, the employees were very helpful and straight to the point and ensured that everything was done properly and on time. Most importantly they didn’t make me feel out of place at any time. More

by Edreis.noory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for choosing Dirito Brothers Walnut Creek Volkswagen. We're pleased to hear you felt comfortable and received thorough service from our team. Wishing you well on your journeys ahead.

April 25, 2025

Very thorough and professional. Marina understood the problem, described the process and outlined the timeframes clearly. She solved an additional problem. That we thought may not b More

by wjlovitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the detailed feedback and are glad to hear about your positive experience with our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for choosing us.

April 24, 2025

The job was done on time and looks great and within my budget. Thanks Dirito Bros. Jim Pedder More

by JIMPEDDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear everything was completed on time and met your expectations. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

April 21, 2025

All the members of the service are professional, up front about service cost and always helpful. More

by KATIEOFERRARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We're happy to know our team has provided you with a professional experience. Thank you for your positive words about the service costs at Dirito Brothers Walnut Creek Volkswagen.

April 21, 2025

Dealer is professional , does everything to make customer satisfied . Happy with purchase and after service . More

by SAFIAJAMAL.KHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback and are pleased to hear you're satisfied with your purchase and our after-service at Dirito Brothers Walnut Creek Volkswagen.

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