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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
2,648 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,648 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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June 16, 2024
The service rep named Sean was friendly and professional. The service dept and the waiting area was clean. And my Lyft showed up on time. Overall, a great first time experience. The service dept and the waiting area was clean. And my Lyft showed up on time. Overall, a great first time experience. More
by regieabella
Verified CustomerEmployees Worked With
Helpful June 15, 2024
Great customer service. Very efficient and they care for their customers , i love how they call and let us know the status of the car. Very efficient and they care for their customers , i love how they call and let us know the status of the car. More
by ERNESTRET
June 14, 2024
Super friendly, easy to get an appointment. They could put some candy out in the waiting room though. They could put some candy out in the waiting room though. More
by AdSproul
June 14, 2024
Fantastic people and great customer service. We have purchased 4 cars over the years…constantly couts We have purchased 4 cars over the years…constantly couts More
by TEAMHERZOG
June 12, 2024
Marina is prompt, professional, and easy to work with. My experience at Dirito Brother is always positive. My experience at Dirito Brother is always positive. More
by ERGARCIA1987
Employees Worked With
June 11, 2024
The dealership has always delivered excellent customer service, from the day we bought our vehicle back in 2017. This experience was no different. Thank you! service, from the day we bought our vehicle back in 2017. This experience was no different. Thank you! More
by G.HENDERSONII
Employees Worked With
June 10, 2024
Good service, pleasant staff over the years. My only concern is the expense of service. I understand everything has “gone up” yet seems a bit over the top at times. My only concern is the expense of service. I understand everything has “gone up” yet seems a bit over the top at times. More
by NLBURNS14
Employees Worked With
June 10, 2024
Service was excellent and timely. The also gave me updates throughout the process of any findings they had. I will definitely be returning for future services. The also gave me updates throughout the process of any findings they had. I will definitely be returning for future services. More
by SEAN@FRIELE.US
June 08, 2024
I was happy with the communication and the information given to me by the mechanics and the work itself. The only thing I wasn't happy about was that my car had to be there for more than two days. I w given to me by the mechanics and the work itself. The only thing I wasn't happy about was that my car had to be there for more than two days. I would have liked to know that I wouldn't have use of the car for that long. More
by JMBELL0
Employees Worked With
June 07, 2024
Dirito Brothers Servicer Center gave me First Class service. The staff was great. I had a great experience. service. The staff was great. I had a great experience. More
by connellcj3
Employees Worked With
