Dirito Brothers Walnut Creek Volkswagen - Service Center

Service advisor, Kevin, was great. ..did exactly what I wanted and wasn't pushy at all. ..did exactly what I wanted and wasn't pushy at all. More

I really appreciate you telling me that the windshield wiper thing is real. I was upset with my Gainesville dealer because acted as if they knew nothing about it. Wipers going off sometimes 100 times a da wiper thing is real. I was upset with my Gainesville dealer because acted as if they knew nothing about it. Wipers going off sometimes 100 times a day is just not normal, esp if they also don’t go off on same day right before and/after the 100 times. Hard to say it is a weather event. But thanks for being straight up and telling me VW is doing research as they recognize this as an issue. More

Very fast and easy to schedule appointment with them. Very helpful. The staff very pro. Very helpful. The staff very pro. More

Marina took very good care of us. Great communication. She was able to work around our schedule. Great communication. She was able to work around our schedule. More

Great customer service, took great care of me. Very honest about what was needed for my car. Very honest about what was needed for my car. More

Been coming here forever, service has always been quick and efficient. Always very informative about what was done and what may be coming for the next service. and efficient. Always very informative about what was done and what may be coming for the next service. More

As usual, the service was professional, the coffee was good, and the waiting time was reasonable! My only suggestion: Instead of having customers sign two or three copies after the service is complete, yo good, and the waiting time was reasonable! My only suggestion: Instead of having customers sign two or three copies after the service is complete, you might want to move to a paperless system where a single digital signature is sufficient, and customers get a copy by e-mail. More