Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,165 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,165 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
Sort by
July 02, 2025
Kevin, the service manager was great. I had an emergency and he was able to get my in and out of the service department quickly. I appreciate his, and his staff's help greatly. Thank you! I had an emergency and he was able to get my in and out of the service department quickly. I appreciate his, and his staff's help greatly. Thank you!!!! More
by eddie.gonzalez
Verified CustomerEmployees Worked With
June 30, 2025
Kevin sways takes great care of me. The service is great and everyone is friendly. The service is great and everyone is friendly. More
by smbonham54
Employees Worked With
June 29, 2025
Sean was great trying to work out on ongoing problem towards resolution. Thanks Sean for help. towards resolution. Thanks Sean for help. More
by MONA5
Employees Worked With
June 29, 2025
Well oiled machine no pun intended… Sean and team are always courteous. Than you Team! always courteous. Than you Team! More
by rglez50
Employees Worked With
June 29, 2025
Sean was my adviser and I was able to get in and out just under 3 hours. But I was able to work in the waiting room while my car was being serviced. under 3 hours. But I was able to work in the waiting room while my car was being serviced. More
by DEIDREOWatkins
Employees Worked With
June 27, 2025
Quick check-in, always friendly, clear communications throughout 2 day servicing. Just exceptional! Great service advisor! throughout 2 day servicing. Just exceptional! Great service advisor! More
by KEVIN.SURFREV.MURPHY
June 26, 2025
Your process of “keep trying different things until we fix it” cost me $5,000 to essentially replace 4 fuel injectors. Not the level of expert service I would expect from an authorized VW dealership. Very fix it” cost me $5,000 to essentially replace 4 fuel injectors. Not the level of expert service I would expect from an authorized VW dealership. Very unsatisfied. More
by FRANKSPERLING
June 26, 2025
This dealership has always had a professional and friendly atmosphere along with great staff. Four stars now because you want me to write 15-word review. LOL friendly atmosphere along with great staff. Four stars now because you want me to write 15-word review. LOL More
by ONLYONEDARIA
June 22, 2025
I found it to be a straightforward and transparent process. It took a little bit of time but didnt mind process. It took a little bit of time but didnt mind More
by hannahfazio
Employees Worked With
June 22, 2025
Did what they promised to do. The car was clean at pickup. Everything works as it should. The car was clean at pickup. Everything works as it should. More
by AKUOLAS
Employees Worked With
