Dirito Brothers Walnut Creek Volkswagen - Service Center

I love Dirito Bros! I have been coming here for over 2 decades and can't imagine going anywhere else! This is my first EV and VW is making it easy to make the switch fro I have been coming here for over 2 decades and can't imagine going anywhere else! This is my first EV and VW is making it easy to make the switch from fuel to electric! More

All the staff were very attentive, helpful; John Benitez not only helped me with my purchase of a new I-D Buzz, he got it earlier than I expected. not only helped me with my purchase of a new I-D Buzz, he got it earlier than I expected. More

They are very helpful and give helpful information as to what else might be needed. They work within my budget. what else might be needed. They work within my budget. More

Sean is always great! I appreciate his great communication and effort to making sure that we are taken care of every time we come in! I appreciate his great communication and effort to making sure that we are taken care of every time we come in! More

Last thing I wanted to do is to leave a poor review. In short, I had to take the car in for the second time in less than 3 months for the same problem: cylinder misfire. Both times, the car was in the s In short, I had to take the car in for the second time in less than 3 months for the same problem: cylinder misfire. Both times, the car was in the shop for 3 days, major inconvenience. Fortunately, the work was under warranty, and they were kind enough to redo it (seal camcage) at no expense. However, it appears what they fixed the first time wasn't the root cause, as they are recommending additional work now. And, it took them one full day to get back to me regarding the additional recommended services. I could have overlooked a lot of things, but I don't appreciate the lack of communication. Declined all additional work, took the car home. Next day, check engine light is back on again. I won't be back to Dirito Brothers. More

They respond quickly and easily by text which I appreciate because I don’t always answer my phone. They accommodated cleaning my car. I do wish they had a better answer or inspection on my brakes t appreciate because I don’t always answer my phone. They accommodated cleaning my car. I do wish they had a better answer or inspection on my brakes they make a sound like they’re going bad and squeak but they keep telling me the brakes are still good. Everything else is great service and I will continue to lease or purchase from them in the future! More

I always get great service here. It's a bit pricey but it's always easy to schedule and very convenient. It's a bit pricey but it's always easy to schedule and very convenient. More

The service was fast, efficient, and I felt like my needs were accomodated. This is the 2nd time I’ve had something done for my car, and they were very clear on the procedures and pricepoints of the services were accomodated. This is the 2nd time I’ve had something done for my car, and they were very clear on the procedures and pricepoints of the services. More

I am very grateful to Marina. Every time I go to the car shop, I can feel the thoughtful service and friendly attitude. Every time I go to the car shop, I can feel the thoughtful service and friendly attitude. More

Always a great experience at Doritos. Very helpful, professional and courteous.. Lyft service very helpful Very helpful, professional and courteous.. Lyft service very helpful More