Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,109 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,109 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
Sort by
January 23, 2023
Although they were backed up with business, Dirito Brothers squeezed me in for an emergency repair and got me back on the road quickly. Brothers squeezed me in for an emergency repair and got me back on the road quickly. More
by CJIMGO
Verified CustomerEmployees Worked With
January 23, 2023
I have nothing but good things to say about the dealership and the service department. It could have gone a different direction, but they stood by there word and really went out of there way to mak dealership and the service department. It could have gone a different direction, but they stood by there word and really went out of there way to make it right. It’s refreshing to see a business that stands behind what they sell. 👍 More
by CORKYFALLON
Employees Worked With
Other Employees :
Multiple people I’m sure. the service tech but I don’t know his name.
January 22, 2023
It was just what I wanted! My car received the 60,000 service and I was in and out just like that! Perfect. I have worked with Kevin for years and he is a gem. My car received the 60,000 service and I was in and out just like that! Perfect. I have worked with Kevin for years and he is a gem. More
by margykane
Employees Worked With
January 21, 2023
Marina did an excellent job on m recent service. The car was delivered on time and with the price she quoted me. I will continue to bring my car to this dealership. The car was delivered on time and with the price she quoted me. I will continue to bring my car to this dealership. More
by NIKMAZ
Employees Worked With
January 19, 2023
Dealer was very clean and all employees helped me from the arrival to my exit for my service the arrival to my exit for my service More
by XCULLOA
Employees Worked With
January 19, 2023
Excellent service from Marina, as usual. My car was ready and waiting when I arrived for pick up My car was ready and waiting when I arrived for pick up More
by woodburyhome
Employees Worked With
January 19, 2023
Sean was helpful and knowledgeable The whole experience was pleasant.everyone was cheerful and polite. was pleasant.everyone was cheerful and polite. More
by LARSENPARNES
January 16, 2023
Francisco was helpful, polite, even charming. Every one at Dirito is very polite and friendly. They are experts in customer service...an increasingly rare thing in todays marketplace! Every one at Dirito is very polite and friendly. They are experts in customer service...an increasingly rare thing in todays marketplace! More
by jldinkey
Employees Worked With
Francisco
January 16, 2023
Sean (Service Advisor) was extremely professional, efficient, good follow-up when my car was ready. efficient, good follow-up when my car was ready. More
by NANCYCLARK1230
Employees Worked With
January 15, 2023
Good service, fast and effiecient . I'll be back for the new car and service. I'll be back for the new car and service. More
by nguyen94103
Employees Worked With
