Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,105 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
Great customer service! We did not wait for a long time and the car is ready. We did not wait for a long time and the car is ready. More
Great friendly customer service! I've bought two cars through them, and I take my cars there for service. I've bought two cars through them, and I take my cars there for service. More
They did the inspection and notified me of the completion in a timely manner as promised in a timely manner as promised More
Kevin in the Service Department has taken care of my car for twenty years and continues to provide great service year after year. for twenty years and continues to provide great service year after year. More
Sean Thomas was awesome! Very friendly, was quick, efficient, got me in and out in the committed timeframe. He also updated me, checking in, at several points during the shor Very friendly, was quick, efficient, got me in and out in the committed timeframe. He also updated me, checking in, at several points during the short time I was there. At end, he briefed me on the work done and when I could expect to be back for the next service. Overall, excellent experience! More
Service was excellent. I called on a Friday evening with a front headlight out: Sean was able to fit me in at 7am Saturday -- met me there and had the service completed w I called on a Friday evening with a front headlight out: Sean was able to fit me in at 7am Saturday -- met me there and had the service completed within one hour. Excellent service, great price, and really friendly and professional. Thank you Sean! More
Went in for a recall, left with car problems …. all new things. No head lights. Told me they didn’t do anything before even listening. Have to go back on my time…uphill battle. all new things. No head lights. Told me they didn’t do anything before even listening. Have to go back on my time…uphill battle. More
Everybody at this dealership is wonderful, from the cashier to the service advisors and the service manager. Thanks for making my service painless. cashier to the service advisors and the service manager. Thanks for making my service painless. More
I always get great service quality and exceptional customer service from Marina...that you Marina! ...Norm customer service from Marina...that you Marina! ...Norm More
Great Service, Professional & knowledgeable staff, Service complete on time as stated. Very Clean waiting & showroom. Service complete on time as stated. Very Clean waiting & showroom. More