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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,103 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,103 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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April 14, 2022
Marina was very helpful. However, the ride that I got from the dealer to my work was awful. The car reeks the smell of cigarette & driving was bad. I felt woozy after the rid However, the ride that I got from the dealer to my work was awful. The car reeks the smell of cigarette & driving was bad. I felt woozy after the ride. More
by GUEVARRAH
Verified CustomerEmployees Worked With
April 11, 2022
Service center has accepted my car and kept me up to date with all repairs. Although, problem has not been fixed yet they are still dedicated to finding the issue. with all repairs. Although, problem has not been fixed yet they are still dedicated to finding the issue. More
by Michael Aguilar
Employees Worked With
April 08, 2022
The representative and I exchanged pleasantries when I arrive to register for my car for servicing. The total time took about an hour and thirty minutes, thirty minutes less than the quoted 2hrs. However, arrive to register for my car for servicing. The total time took about an hour and thirty minutes, thirty minutes less than the quoted 2hrs. However, I was a little taken back when I wasn’t offered a free wash and vacuum, like the other VW Dealership for my prior visits. Other than that, it was pleasant. More
by IANNUY
Employees Worked With
I can’t remember who it was.
April 08, 2022
Quick and efficient service. Explain exactly what needed to be done. Great job .Thank you. Explain exactly what needed to be done. Great job .Thank you. More
by KULVINDER_PUREWAL
Employees Worked With
April 08, 2022
Very good service. Always update me with what going on with my car. Thank you. Always update me with what going on with my car. Thank you. More
by jonnyhoang
April 07, 2022
Service consultant is excellent. Sales person never returns phone calls. Service work was done well Sales person never returns phone calls. Service work was done well More
by KFLEMING0
Employees Worked With
April 06, 2022
Great and attentive service. Fast turnaround. Explained everything well. Would come back again for service. Fast turnaround. Explained everything well. Would come back again for service. More
by RHHOUSEHOLD
Employees Worked With
April 01, 2022
They are Really fast and efficient. Since they took 3 hours with my car they gave me a ride to the veranda and picked me up when my car was ready. Since they took 3 hours with my car they gave me a ride to the veranda and picked me up when my car was ready. More
by diana_delrey97
April 01, 2022
Thank you Thomas for your amazing customer service! While I waited for my car you kept me up to date about my car and got me out of there on time. Job well done! While I waited for my car you kept me up to date about my car and got me out of there on time. Job well done! More
by jeffvivo
Employees Worked With
April 01, 2022
Fixed a relatively minor design problem quickly and at no cost. Kyle the GM took great care of us as did our service advisor Marina. cost. Kyle the GM took great care of us as did our service advisor Marina. More
by CHRIS@EARLYWORD.COM
