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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,118 Reviews

3,118 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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October 15, 2021

Very friendly and accommodating. I would gladly recommend to friends and family. Service was under warranty More

by FREMONTPERIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much! We are happy to hear your service was smooth and that the team provided excellent service. We look forward to serving you in the future.

October 13, 2021

We're very disappointed as you had our car most of the day and you did bother to wash it.. It was very dirty when we brought in and when we left. Your the first dealership and we have many that we have us More

by rogersjer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2021

Is a Mexican car ; so excelente service for my car , thank you so much ! A More

by analau_9601
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Oct 13, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

¡De nada! We were happy to be of service. Thank you for the great review!

October 08, 2021

Helpful staff, clean service and show room facilities, staff greets you asks for your information, professional approach, keeps the customer informed. More

by COMPAGLIARUGBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the positive feedback! We're happy to hear that the team made your experience such a great one!

Oct 12, 2021 -

COMPAGLIARUGBY responded

25 year customer of Dirito Brothers VW. Very professional organization, great service staff.

October 06, 2021

I AM GLAD that Kevin took such good care of me. I look forward to my next service. More

by LARRY777777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We are very happy to hear that Kevin took such great care of you! We look forward to serving you again in the future, thank you!

October 02, 2021

Every convenience is provided and customer service is impeccable. No complaints! I’m glad to rely on this dealership. More

by ALLIPTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! We aim to please. Thanks for the great feedback!

September 30, 2021

Fast, efficient and courteous. A very comfortable waiting area with wifi so I could work remotely. More

by kelbasani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Sep 30, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We are happy to offer a comfy waiting area and free Wi-Fi for our customers. I am glad to hear your service was hassle free. Thank you for the great feedback!

September 25, 2021

Sean was super helpful and completely understood my questions. He addressed all of them and the services was nice and quick. More

by rhonda2too
Recommend Dealer
Yes
Employees Worked With
Sean
Sep 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Excellent! Thanks for the great feedback for Sean. We are glad you enjoyed your experience at Dirito Brothers. Thank you!

September 23, 2021

The service rep was communicating very well during the process and addressed all my concerns. Thank you! More

by chongo5850
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Happy to hear it! Thank you for the positive feedback.

September 23, 2021

Great place and even greater customer service! This second visit and the team is always fast and friendly! More

by MARGARITATASINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ritola, Tim Luong
Sep 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience with the whole team. Thank you!

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