Dirito Brothers Walnut Creek Volkswagen - Service Center

Everybody was great... Shannon, Kevin, and Sean did their best to take care of things even though it was a 3-visit warranty issue. Lyft rides back and forth to home were painless. best to take care of things even though it was a 3-visit warranty issue. Lyft rides back and forth to home were painless. More

Everyone was very professional and courteous. They were great sending a car to pick up my dad to come get his car. He was very happy with the results. great sending a car to pick up my dad to come get his car. He was very happy with the results. More

Very smooth quick, professional & easy for the customer. They provided a very Friendly service. Rapid arrangement of Lyft for pick and drop. Even charged my electric vehicle. They provided a very Friendly service. Rapid arrangement of Lyft for pick and drop. Even charged my electric vehicle. More

Good customer service, but the dealership should not try and charge customers for tire rotations when they purchased the all inclusive service package. Feels like I was scammed when I bought the $750 servi and charge customers for tire rotations when they purchased the all inclusive service package. Feels like I was scammed when I bought the $750 service package at time of purchase. More

Amazing experience. They have great customer service. Very straightforward. I drop my vehicle, was given an estimated time for my vehicle to get done and then received a text message that my vehicle was Very straightforward. I drop my vehicle, was given an estimated time for my vehicle to get done and then received a text message that my vehicle was ready earlier than the expected time. More

Very happy with my service and very happy with the car. Personnel are friendly and efficient. Waiting room is comfortable and quiet. What more can I ask? Personnel are friendly and efficient. Waiting room is comfortable and quiet. What more can I ask? More

Really satisfied with service and knowing that job was done right.Previous dealer that took my car, service was no good.Was mis informed on the 40,000 mile service. done right.Previous dealer that took my car, service was no good.Was mis informed on the 40,000 mile service. More

Great Staff and thorough work. I know they do a good job. Would like maybe pictures to show what was repaired or to show that they replaced the cabin air filters, etc Would like maybe pictures to show what was repaired or to show that they replaced the cabin air filters, etc More

Always very clean and comfortable. Kevin offered excellent service; gave clear explanations and recommendations. He was very courteous. Service completed earlier than expected - much appreciated as excellent service; gave clear explanations and recommendations. He was very courteous. Service completed earlier than expected - much appreciated as I was on crutches. More

Everything was just fine. I really don’t want to fill out this form. I did the other one—this gets ridiculous. My car is running—that’s what I want this form. I did the other one—this gets ridiculous. My car is running—that’s what I want More