Dirito Brothers Walnut Creek Volkswagen - Service Center

Always very clean and comfortable. Kevin offered excellent service; gave clear explanations and recommendations. He was very courteous. Service completed earlier than expected - much appreciated as excellent service; gave clear explanations and recommendations. He was very courteous. Service completed earlier than expected - much appreciated as I was on crutches. More

Everything was just fine. I really don’t want to fill out this form. I did the other one—this gets ridiculous. My car is running—that’s what I want this form. I did the other one—this gets ridiculous. My car is running—that’s what I want More

My advisor was very friendly, knowledgeable, very professional and helpful. The waiting was a little longer than usual but under the estimated time provided. Overall I was happy. professional and helpful. The waiting was a little longer than usual but under the estimated time provided. Overall I was happy. More

It was time for the yearly service on my VW GTI, and took my vehicle to Dirito Brothers on the recommendation from another GTI owner. Appointment availability was ample, my service advisor (Tim) was professi my vehicle to Dirito Brothers on the recommendation from another GTI owner. Appointment availability was ample, my service advisor (Tim) was professional and helpful in getting me checked-in. The service department waiting area was clean and well stocked. The service was completed quickly/accurately and the vehicle was ready by the time promised. More

Average service, nothing special to mention.Tim was not at all engaging, and I did not feel like a valued customer while interacting with him….very impersonal. at all engaging, and I did not feel like a valued customer while interacting with him….very impersonal. More

Great experience. The rep was very helpful and explained the service issue and process very well. Whole process was excellent and would definately recommend this place. the service issue and process very well. Whole process was excellent and would definately recommend this place. More

Dirito Bros VW has always treated me well. I like the online appointments and they are usually on time with scheduling for maintenance appointments. Buying a car with Andres went very smoothly. online appointments and they are usually on time with scheduling for maintenance appointments. Buying a car with Andres went very smoothly. More

Sean was very helpful and knowledgeable on the phone and called us back promptly, when we requested additional quote. Staff at the cashier very efficient and pleasant. Husband dropped off car to Sean, and s called us back promptly, when we requested additional quote. Staff at the cashier very efficient and pleasant. Husband dropped off car to Sean, and said very good. More

Great experience as always from appointment throughout. Thanks 😊 Great experience as always from appointment throughout. Thanks 😊 Great experience as always from appointment throughout. Thanks 😊 Ggg Thanks 😊 Great experience as always from appointment throughout. Thanks 😊 Great experience as always from appointment throughout. Thanks 😊 Ggg More

The staff was very polite, efficient and very professional. I have also had a very pleasant experience when taking my car in for any issues or regularly scheduled service appointments. professional. I have also had a very pleasant experience when taking my car in for any issues or regularly scheduled service appointments. More