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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,104 Reviews

3,104 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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February 27, 2021

Thank you and thank you and thank you and thank you.... twenty five words... thank you and thank you and thank you and thank you More

by THEDETRES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

You're welcome! And thank you for the very positive review!

February 27, 2021

They take very good care of my Touareg. The repair work is always done quickly and I am updated on repair service. I have been very happy with Dirito Brothers WC since 2004. More

by MERMAIDOB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is excellent news! Thank you so much for your continued support and positive feedback. We look forward to next time!

February 25, 2021

My routine servicing at Dirito Brothers was fine -- quick work, the car was ready sooner than expected, and car was clean and ready to go. Staff kept me informed via texts. Highest recommendation. I've be More

by John Stephen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Feb 26, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! We're so happy to hear about your smooth, timely service experience. Thank you for sharing.

February 25, 2021

Making the appointment was easy online. I was able to drop off the car and speak with a service rep quickly. The car was ready later in the afternoon and the communication was quick as well as the pick u More

by nhflanagan
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Feb 26, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

That's great news! We're glad to hear you had such a good experience. Thank you!

February 25, 2021

Friendly and quick service.Well organized and Friendly and quick service. Well organized and clean environment. I have bought vw’s at your place for 50 years !!! With thanks,Egon Pedersen S More

by EGONPEDERSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cord
Feb 26, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Egon, Thank you for all of your business and positivity over the past few decades. We are always happy to see you and appreciate the positive feedback! See you soon.

February 24, 2021

I dont have 25 words to write about the dealership that is an odd requirement for a review. Just wanted to say thanks to the guys that helped me More

by DYLANKELLEYREALTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ceasar- Parts
Feb 26, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to write a positive review!

February 23, 2021

Sean was very helpful and made sure to include other major parts that needed to be repaired so my 20 year “little old lady” beetle will still be around for hopefully a while longer!!!! More

by kennandie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean
February 19, 2021

It was easy to schedule an appointment to have my required yearly service. Friendly staff Work was done quickly It is always a clean and safe facility More

by CAABB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listed
Feb 19, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the positive feedback! We're always happy to hear good things from our customers.

February 16, 2021

The place is clean and Associates are nice.Sean of The place is clean and Associates are nice. Sean of service department is nice, honest & courteous.I can trust my car for services & maintenance wi More

by PRAAACR03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Feb 19, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is what we like to hear! We are grateful for your trust, thank you!

February 13, 2021

Great service and establishment. Great communication and response from Kevin and crew The repair turnaround was excellent. I will have all my work done here. tx More

by RICHARDMASADAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Feb 19, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wonderful to hear! Thanks for letting us know how smoothly your service experience went.

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