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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,105 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,105 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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October 24, 2020
Great service , especially the women who checked me in at service and helped me get new tires as well. Thank you for great service ! Erin service and helped me get new tires as well. Thank you for great service ! Erin More
by ERINFBAUER
Verified CustomerEmployees Worked With
October 23, 2020
I made an appointment in advance by phone, but when I came in they did not have a record of the appointment. But they were courteous and still fit me in. They used to wash the car, but it’s no longer o came in they did not have a record of the appointment. But they were courteous and still fit me in. They used to wash the car, but it’s no longer offered because they say the city requires water recycling. Car wash is only a few bucks, so they could take it to the nearest one just a block away. I feel washing car should be part of a regular maintenance service, for which I paid $$$ More
by YGOLDER
Employees Worked With
Tim Luong
October 22, 2020
Service done in a timely member. Friendly staff and pleasant to work with. Only negative part is that the service writer is never there when I pick up the vehicle pleasant to work with. Only negative part is that the service writer is never there when I pick up the vehicle More
by Justin Null
Employees Worked With
Tim Luong
October 20, 2020
Great service and clean facilities. It's actually a dealer I don't mind taking my car in to. Most dealers suck. But this one is great. dealer I don't mind taking my car in to. Most dealers suck. But this one is great. More
by Djdjd
Employees Worked With
October 20, 2020
The service writer was polite,but he did not ask if I wanted the scheduled service he just put on the invoice that I refused it. I did not even know there was a scheduled service. I came in for a oil ch wanted the scheduled service he just put on the invoice that I refused it. I did not even know there was a scheduled service. I came in for a oil change and thought that was all for the scheduled service. More
by patchess
Employees Worked With
Tim Luong
October 19, 2020
Great customer service !!! Marina was very kind and friendly, she also told me about things that I didn’t know about my car. Thank you friendly, she also told me about things that I didn’t know about my car. Thank you More
by TOBA.ANA12
Employees Worked With
October 18, 2020
Quick, efficient service as always. I appreciate the attention to detail, keeping the service floor clear of people while in a pandemic, and the speed at which my car service was completed. attention to detail, keeping the service floor clear of people while in a pandemic, and the speed at which my car service was completed. More
by jeremyhardie
Employees Worked With
October 17, 2020
Volkswagen did a good job with my car. Good information, attention and service. Drive my car is very nice now I recommend volkswagen of Walnut Creek Thank you attention and service. Drive my car is very nice now I recommend volkswagen of Walnut Creek Thank you More
by YORUBASI
Employees Worked With
Tim Luong
October 17, 2020
Always quick and professional, would definitely recommend to anyone with a VW due to their customer service and habit of making everyone comfortable when they come to visit. to anyone with a VW due to their customer service and habit of making everyone comfortable when they come to visit. More
by STRYKERBRENDAN
Employees Worked With
October 16, 2020
I brought my car in for a recall update, the service was explained to me by Kevin and was completed before the estimated time given, great job all around. explained to me by Kevin and was completed before the estimated time given, great job all around. More
by justin.truskey
Employees Worked With
