Dirito Brothers Walnut Creek Volkswagen - Service Center

Kevin was great explaining the whole service process, very professional. I was very pleased. Xxx xx xxxx xxxxxx xxxxx xxxxxx. Xxxxxx. Xxxx xxxx x xx very professional. I was very pleased. Xxx xx xxxx xxxxxx xxxxx xxxxxx. Xxxxxx. Xxxx xxxx x xx More

Very professional greeting staff. Work was done efficiently and as requested. Will continue to recommend. Good location for doing things while work was done. Very aware of COVID situation for cu efficiently and as requested. Will continue to recommend. Good location for doing things while work was done. Very aware of COVID situation for customers. More

Sean took great care of me and got our car repaired in a timely manner. He exceeded my expectations. I would highly recommend Sean and this dealership. timely manner. He exceeded my expectations. I would highly recommend Sean and this dealership. More

Had the perfect experience yesterday at Dirito brothers. Got a new head light and a turning light replaced, that I had forgotten to tell them about. Called them, had parts checked, asked to come and every Got a new head light and a turning light replaced, that I had forgotten to tell them about. Called them, had parts checked, asked to come and everything was fixed. More

I was very pleased with the service i received. Everone was very accommodating.xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx was very accommodating.xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx More

No comment at this time. Everything seems to be fine. If there any problem, we will let you know, Thanks you for your service yesterday. If there any problem, we will let you know, Thanks you for your service yesterday. More

Very pleasant. Nice atmosphere, very clean and welcoming. First time going and was very impressed. I usually go to Oakland but will be going there First time going and was very impressed. I usually go to Oakland but will be going there More

The customer service was excellent and friendly from start to finish. From the time I initially called and explained the issue to Kevin in the shop -- who knew exactly which part on my VW Atlas Cross Sp start to finish. From the time I initially called and explained the issue to Kevin in the shop -- who knew exactly which part on my VW Atlas Cross Sport needed to get replaced under warrantee -- to the email confirmation of my appointment, to the Lyft rides they provided me to and from work so I had the Cross Sport back same day. Highly recommend this place. More

I purchased my car from Dirito Bros in 2009. The car was serviced there for three years until a VW dealership opened about 5 miles from my house. Dirito is still a good dealership. The emission modification serviced there for three years until a VW dealership opened about 5 miles from my house. Dirito is still a good dealership. The emission modification warranty repair was excellent. No more check engine light coming on. Additional recommended repairs was pricey but I guess it’s the going rate for parts and labor. More

Marina Felix is an outstanding service representative: effective management & ownership of the customer-dealership relationship to yield service satisfaction and enhance dealership & VW loyalty. The brak effective management & ownership of the customer-dealership relationship to yield service satisfaction and enhance dealership & VW loyalty. The brake squeal on all four wheels continues with this Jetta product, but was corrected again by Dirito Bros dealership. Marina performed active management & was effective with this customer. More