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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,152 Reviews

3,152 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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April 30, 2020

We are always pleased with the service we receive from these folks!!! Been customers for years. Service department is top notch - always personable and professional. More

by THEDETRES
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Venturella
May 01, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time and letting us know how happy you have been with our staff. Its really motivating to hear such nice comments.

April 28, 2020

Even through the Pandemic, Service was good. The service was nice, the work being done was fast. Kevin explained what I needed in full detail. Even through the pandemic I was able to get much ne More

by lizbeth.rivas2123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

We were so happy to hear Kevin took good care of you and spent the time you needed to explain everything we were doing on your car!

April 28, 2020

All of the staff were friendly and professional. The environment was clean and relaxed. They even sanitized my car before giving it back to me! More

by JEN.DETERVILLE
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Apr 29, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know who well you were treated by our staff!

April 27, 2020

We always receive the best service. Kevin has always taking cate of us and we are on our second VW! Thanks again for the great service. More

by KMPOTTS
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know that Kevin has been consistently providing you with top-notch service!

April 27, 2020

Always Excellence at VW Dirito Bros I have been working with Dirito Bros' sales and service team for 14 years. They always provide an excellent experience. I have confidence in both the More

by JENNM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Venturella, Gerard Rose, Saul Canela, Oscar Dryden
Apr 29, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for taking the time to let us know how well Kevin and Marina take care of you.

April 26, 2020

Happy with the service. Provided information and explained the types of service for the mileage on my vehicle. Then, worked on the concerns with my vehicle to assure these were reflected in the orde More

by RMG
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Venturella
Apr 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to write a review about your experience here at Dirito Brothers Volkswagen!

April 26, 2020

I love this dealership! Hands down! Only place I'll go for my Jetta. I trust their judgment, their service is excellent, and they accomplish everything in a super timely manner. More

by hazlettgm
Recommend Dealer
Yes
Employees Worked With
Marc Venturella
Apr 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for this awesome review! We really appreciate your business and kind words!

April 25, 2020

The service department a Dirito Brothers is excellent. Mayra helped well beyond A+. She did more for us then I could have expected. Highly recommend service department. More

by WILLIAMAFRASER
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you William, we appreciate your taking the time to let us know how your service experience went!

April 25, 2020

Nice and clean service is always done right any on tine too back they stop washing your. Car. It was definitely a add one I have 3 cars from this VW. Dealerships More

by fmaisnier
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Apr 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting us with your business over the years!

April 24, 2020

Dorito Brothers has always given me a five stat service since 2017. We a VW family Ann will continue for the foreseeable future. Yea VW Thank you More

by DMAPLE
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for being a long-time customer, we really appreciate your business and kind words!

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