Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,147 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,147 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
Sort by
January 02, 2025
every body was friendly an professional. Sean was also helpful and nice, he made it easy providing transportation. So I appreciate his professionalism. Sean was also helpful and nice, he made it easy providing transportation. So I appreciate his professionalism. More
by MANI IRAVANI
Verified CustomerEmployees Worked With
January 02, 2025
Easy for me to wait and the service was done right when Sean estimated it would be. Sean estimated it would be. More
by LEISHMAN.MORGAN
Employees Worked With
January 02, 2025
The service was great. It was easy to schedule an appointment. The Lyft rides were helpful. Thank you. It was easy to schedule an appointment. The Lyft rides were helpful. Thank you. More
by ALLEN
Employees Worked With
January 02, 2025
Very good service because they changed my car oil on the same morning. It would be a good place if it has better coffee machine that can provide latte and cappuccino same morning. It would be a good place if it has better coffee machine that can provide latte and cappuccino More
by ASF69
January 02, 2025
Great service, love that you offer free Lyfts to get to and from the dealership. Will always use this service when in the area. and from the dealership. Will always use this service when in the area. More
by kbarrow11
Employees Worked With
January 01, 2025
Dirito Brothers Walnut Creek VW’s Service department is one of the biggest reasons as to why I will keep buying VW cars. one of the biggest reasons as to why I will keep buying VW cars. More
by Donna Frankel
December 31, 2024
The leaking issue was not fixed the first time, but my service rep made sure it was fixed the second time (at no extra cost) while providing me with a rental car for the duration. Much appreciated. Other service rep made sure it was fixed the second time (at no extra cost) while providing me with a rental car for the duration. Much appreciated. Other shops might not have cared about the inconveniences due to your car in the shop More
by awpoon
Employees Worked With
December 29, 2024
Marina was great as usual. The only negative part was the technician forgot to reset the TPMS. The only negative part was the technician forgot to reset the TPMS. More
by aetcheveste
Employees Worked With
December 28, 2024
Wanted more done than they actually had time for, Sean explained it would take more time and I would need a rental, but being it was 24th of December I said I will just do it another time. Quick and easy explained it would take more time and I would need a rental, but being it was 24th of December I said I will just do it another time. Quick and easy 10k routine check up on my ID4. More
by myselfalex1483
Employees Worked With
