Dirito Brothers Walnut Creek Volkswagen - Service Center

Service Pleasant and efficient services from Shannon and the cashier at check out. The shuttle arrived for my pick up shortly after the request was made.Leon, Pleasant and efficient services from Shannon and the cashier at check out. The shuttle arrived for my pick up shortly after the request was made.Leon,the shuttle driver, was also very friendly and pleasant. More

Not sure I needed a service...what was really done? Not sure the egolf even needs a service. Seems pretty pointless - not even a tire rotation is involved??? Waste of time it seems. I didnt really feel Not sure the egolf even needs a service. Seems pretty pointless - not even a tire rotation is involved??? Waste of time it seems. I didnt really feel like anything was done to the car to tell you the truth. More

Best Service Early morning I dropped my car without any appointment. But they checked and gave me car back very early. Even they don’t charge me for check up. Early morning I dropped my car without any appointment. But they checked and gave me car back very early. Even they don’t charge me for check up. More

Good but takes long I trust Dirito Brothers to do quality work and spot potential issues. But, it is difficult to handle 2 plus hours for an oil change. I trust Dirito Brothers to do quality work and spot potential issues. But, it is difficult to handle 2 plus hours for an oil change. More

Very professional I visit Dirito Brothers Walnut Creek Volkswagen at least once a week and it is absolutely pleasure to deal with them. They are always helpful and rea I visit Dirito Brothers Walnut Creek Volkswagen at least once a week and it is absolutely pleasure to deal with them. They are always helpful and reasonable. Thank you! More

Excellent Customer Service Dirito Brothers WC Volkswagen offer excellent customer service and maintenance. They have always come through as promised and have a really nice wait Dirito Brothers WC Volkswagen offer excellent customer service and maintenance. They have always come through as promised and have a really nice waiting area as well. More

Trusting your service team The Automotive industry has had a poor reputation over the years. Finding a place where I can send my daughter without worrying about being "ripped of The Automotive industry has had a poor reputation over the years. Finding a place where I can send my daughter without worrying about being "ripped off" is very refreshing. Shannon and Kevin are awesome and very helpful. We will see them again!! More

Service agent was very nice with great followup Took care of all concerns except the mention of the air bag light on the dash which she felt was triggered by a cell phone, but in reality it stays on Took care of all concerns except the mention of the air bag light on the dash which she felt was triggered by a cell phone, but in reality it stays on regardless of a cell phone in the cabin. More

Water Leak! Great diagnosis of a tricky water leak in hatch area , followed by a very professional replacement of my head liner !Kevin and tech team were fantasti Great diagnosis of a tricky water leak in hatch area , followed by a very professional replacement of my head liner !Kevin and tech team were fantastic! More

Expedient Service was expedient and professional . This was a stressful situation for us as our son’s keys were stolen. Marc was empathetic to our situation. Service was expedient and professional . This was a stressful situation for us as our son’s keys were stolen. Marc was empathetic to our situation. More