Dirito Brothers Walnut Creek Volkswagen - Service Center

60,000 mile service Everything was fine. I would only add that I was offered Lyft as a shuttle service, but I declined and Bill drove the shuttle van and gave me rides ho Everything was fine. I would only add that I was offered Lyft as a shuttle service, but I declined and Bill drove the shuttle van and gave me rides home and back. Many women including myself won’t get into a Lyft or Uber alone (because common sense). I know the service costs there are higher than other places I can choose, but I choose Dirito in part because of the shuttle service. If that goes away, it will affect my choice of service provider. More

Friendly and prompt service Marina had us in and out quickly and efficiently. She was super friendly and very authentic. Everyone we worked with was pleasant and customer service Marina had us in and out quickly and efficiently. She was super friendly and very authentic. Everyone we worked with was pleasant and customer service oriented. More

Great annual service So nice to experience professionalism at it finest! From the moment we booked our appointment to the time we got the call that all is good and ready So nice to experience professionalism at it finest! From the moment we booked our appointment to the time we got the call that all is good and ready to pick-up it was a delight to see. More

All went well! Danny was very easy to work with and helpful. hmmm..., well, I found an OK drink, hot chocolate, in the waiting room ( didn’t like the coffee before) Danny was very easy to work with and helpful. hmmm..., well, I found an OK drink, hot chocolate, in the waiting room ( didn’t like the coffee before). that enough😄? More

Dans Golf r service I am driving my third new vw that I purchased from Diritos Brothers, and I was treated very and professionally. Scheduling, checkin and out was flawle I am driving my third new vw that I purchased from Diritos Brothers, and I was treated very and professionally. Scheduling, checkin and out was flawless. I can only assume that the service that my vehicle receive was outstanding as well. More

Efficient Got there a bit early and was taken care of right away. Service was completed within a few hours vs. all day. Thank you Kevin! Got there a bit early and was taken care of right away. Service was completed within a few hours vs. all day. Thank you Kevin! More

Excellent service, Dirito goes the extra mile always Great advisors, very polite staff who really care, and clever smart techs who fix your car right. Car fixed promptly, texts and phone calls to update Great advisors, very polite staff who really care, and clever smart techs who fix your car right. Car fixed promptly, texts and phone calls to update and advise. The bestest VW in the Bay. More

Had a great experience Dirito Brothers! Service and customer experience was excellent. My appointment went very smoothly. Marina did an excellent job explaining the details of the service. Service and customer experience was excellent. My appointment went very smoothly. Marina did an excellent job explaining the details of the service. My service was done at the time I requested. More

Best customer service !! My advisor Tim was very thoughtful, kind and informational about repairing my car. He answered all the questions I had about the repair and service an My advisor Tim was very thoughtful, kind and informational about repairing my car. He answered all the questions I had about the repair and service and sent me text messages of car status. Sherman at service department is also very helpful and warm-hearted guy who always tries to make your day better! They have complimentary shuttle service if you need a ride. Everyone is wonderful and I would definitely come back! More

Dorito Brother VW Maintenance Review Service was excellent. Staff was professional, knowledgeable, and friendly. Scheduling appointment was seem less, Receiving text and phone call, no Service was excellent. Staff was professional, knowledgeable, and friendly. Scheduling appointment was seem less, Receiving text and phone call, notifying work successfully completed was convenient and ideal for those of us with busy schedules. More