Dirito Brothers Walnut Creek Volkswagen - Service Center

The quality of service has me returning every time! The staff is great and my experience has been positive so far. The staff is great and my experience has been positive so far. More

They are great. Very good customer service and they communicate with their customers very well. Very good customer service and they communicate with their customers very well. More

Great staff, Great Service, all together great experience told me every issue with my car and made a video for it as-well. told me every issue with my car and made a video for it as-well. More

I was treated well and have no complaints. The dealership was very clean and very professional. The dealership was very clean and very professional. More

Marina was awesome. Brining both my cars there for now on. I have a Taos and iD4. Thanks! Brining both my cars there for now on. I have a Taos and iD4. Thanks! More

We,at Prestige Autohaus, are usually taking care of our customer in house. Sometime we rely on a good dealer relationship for warranty and recalls. We are happy to work with Dirito Brothers Walnut Creek Vo customer in house. Sometime we rely on a good dealer relationship for warranty and recalls. We are happy to work with Dirito Brothers Walnut Creek Volkswagen. More

Dan and my service was great for the most part. I would have appreciated that for auch an expensive service, my car be washed like other dealerships do. Also the Lyft would not take me as far as Va I would have appreciated that for auch an expensive service, my car be washed like other dealerships do. Also the Lyft would not take me as far as Vallejo which was disappointing. More

This dealership is easy to work with and they work extremely hard to resolve and satisfy their customers. I especially like the very hard work that their representatives conduct to meet their custome extremely hard to resolve and satisfy their customers. I especially like the very hard work that their representatives conduct to meet their customers every need. This is a very "uncommon" type dealership that I noticed when I first went shopping for a new automobile. They have long time employees there that almost act like family. You will NOT be disappointed in any way from purchasing an auto to having it serviced, maintained or in for warrantee repair. I have also worked a long time with Marina Felix and she is amazing in every aspect of that word. She follows through on her promises, has a thorough knowledge of the products and services that might be done on your auto and is a delight to work with. None Better!! Kudos to all!! More

First time taking in VW for service & was met with professionalism. Marina was very warm & friendly & explained everything in great detail. She texted me updates & always kept me in the loop. professionalism. Marina was very warm & friendly & explained everything in great detail. She texted me updates & always kept me in the loop. More

kevin was very accommodating to me when we had issues in trying to find parts fir my mirror and key. He was gracious to me when he offer me a free reprogramming of my car key when VW lost the key that I had trying to find parts fir my mirror and key. He was gracious to me when he offer me a free reprogramming of my car key when VW lost the key that I had already paid for. Kevin was great at sending text messages to me about the rogress of the repairs to my car. More