Dirito Brothers Walnut Creek Volkswagen - Service Center

The customer service rep was knowledgeable, helpful, and efficient through the process. No complaints whatsoever. efficient through the process. No complaints whatsoever. More

Very please with my first visit for service at Dirito Bros. Looking forward to maintaining a relationship with this dealer. Bros. Looking forward to maintaining a relationship with this dealer. More

The service is very good; the prices are way high and should be more reasonable. should be more reasonable. More

The results of the work was good, but I had trouble communicating with the service department . This is the second time I’ve had my car in to be serviced and both times I had the same issue communicating with the service department . This is the second time I’ve had my car in to be serviced and both times I had the same issue More

Always great service and offered a very detailed overview and video explaining the issue and offering a solution of remedy. and video explaining the issue and offering a solution of remedy. More

Very thorough and friendly service. Marina was a delight to work with and kept me informed throughout the process. Marina was a delight to work with and kept me informed throughout the process. More

I dealt with Sean Thomas from the service department. He was very friendly/polite and informative/knowledgeable pertaining questions I asked about a used VW I had recently purchased and brought in for se He was very friendly/polite and informative/knowledgeable pertaining questions I asked about a used VW I had recently purchased and brought in for service. More

They did a great job. Recommend the team here. They were helpful both on the phone and in person. Recommend the team here. They were helpful both on the phone and in person. More

Kevin did a good job communicating the services provided, as well as optional work that was recommended but not required. The service was completed timely and the experience was pleasant. as well as optional work that was recommended but not required. The service was completed timely and the experience was pleasant. More

Marina is fantastic. She communicates often, we never had to guess on the status of our car. We service our Vws at this dealership because of her. Rebecca She communicates often, we never had to guess on the status of our car. We service our Vws at this dealership because of her. Rebecca More