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Dirito Brothers Walnut Creek Volkswagen - Service Center

Walnut Creek, CA

4.7
3,111 Reviews

3,111 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center

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July 17, 2024

Kevin did a good job communicating the services provided, as well as optional work that was recommended but not required. The service was completed timely and the experience was pleasant. More

by paul.e.ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience regarding our service at Dirito Brothers Walnut Creek Volkswagen. It's great to hear that the communication and timing met your expectations. We appreciate your feedback and look forward to assisting you in the future.

July 17, 2024

They did a great job. Recommend the team here. They were helpful both on the phone and in person. More

by deisenberg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recommending Dirito Brothers Walnut Creek Volkswagen. We appreciate your acknowledgment of the assistance from our team.

July 16, 2024

The appointment was scheduled quickly and the service was delivered in a timely manner. Always a great time with Dorito Brothers VW. More

by clydelew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with the timely service and quick scheduling at Dirito Brothers Walnut Creek Volkswagen. We are pleased to hear you consistently enjoy your visits.

July 16, 2024

Super helpful with getting a repair done on my car. They were able to see us within 24 hours, got a missing part the next day, and had our car fixed up and back to us asap. Great communication. More

by mikeh09
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for choosing Dirito Brothers Walnut Creek Volkswagen for your repair needs and appreciating our prompt service. We’re pleased to know that the communication met your expectations.

July 16, 2024

I was provided very good communication and fast and reliable services. Would highly recommend to others More

by zhanejones581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recommending Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback on our communication and services.

July 16, 2024

The service reps that take in your vehicle are very professional and friendly. Marina the service advisor was super, informative, clear, engaging and friendly. I appreciated clear expectations and th More

by JJLLAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with the professional attitude and friendliness of our team at Dirito Brothers Walnut Creek Volkswagen. It's great to hear how well Marina's service met your expectations and that our communication and transportation arrangements added to your satisfaction. We are pleased you felt welcomed throughout the entire process.

July 16, 2024

Thank you. Everything was nice. A. A a a a a a a a a More

by 532900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We are glad to hear that everything met your expectations at Dirito Brothers Walnut Creek Volkswagen.

July 16, 2024

Everyone was super friendly and helpful, even down to the young man who brought my car around when it was time for me to leave! More

by jaclynjackson78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your positive experience with the customer service at Dirito Brothers Walnut Creek Volkswagen. We're glad to hear our team was helpful throughout your visit.

July 16, 2024

Well I prefer have the dealer check my car since is the brand I bought and I have satisfied with the service More

by monico.palomino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your trust in Dirito Brothers Walnut Creek Volkswagen for servicing your car. It's great to know you're satisfied with our service. Thank you for choosing us.

July 12, 2024

Excellent communication from Kevin Hubert. He explained the services that were recommended and let me choose what maintenance and service I wanted. More

by JPSPEEDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for highlighting the clear communication during your visit to Dirito Brothers Walnut Creek Volkswagen. Our team strives to provide detailed explanations of our maintenance and service options so you can make informed decisions. We appreciate your feedback!

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