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Dirito Brothers Walnut Creek Volkswagen - Service Center
Walnut Creek, CA
3,111 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,111 Reviews of Dirito Brothers Walnut Creek Volkswagen - Service Center
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July 11, 2024
Marina is amazing and service is exceptional. A bit pricey but worth it. Great job! A bit pricey but worth it. Great job! More
by EHURUY
Verified CustomerEmployees Worked With
July 11, 2024
Nice staff, excellent communication on keeping me updated and informed on repairs being done and when work is completed updated and informed on repairs being done and when work is completed More
by wroach71
July 11, 2024
They were very accommdating. The Lyft pickup is very important to me.I wish it wasn't always the last minute when you know you can get your car back on the same day. The Lyft pickup is very important to me.I wish it wasn't always the last minute when you know you can get your car back on the same day. More
by gloriainalameda
Employees Worked With
July 10, 2024
The only reason I gave four instead of five stars because it would have been nicer If my car had received a quick wash when it was returned. Marina Felix, my service rep, was exceptional. Upon learning t it would have been nicer If my car had received a quick wash when it was returned. Marina Felix, my service rep, was exceptional. Upon learning that my BART train was delayed, she unselfishly stated late So that I could pick up the car when and as planned. I saw one customer bring her flowers the day I dropped off my car and I now know why. She’s the best! More
by TAR94577
Employees Worked With
July 09, 2024
The team was so responsive and transparent with what needed to be done and what could wait. needed to be done and what could wait. More
by ARDINIHEIDI
Employees Worked With
July 06, 2024
It's always a pleasurable experience at Dirito Brothers. They are professional and courteous, thoughtful. They are professional and courteous, thoughtful. More
by eric.throne.csr
July 06, 2024
Sean was great to work with. Checked me in quickly, scheduled my ride from and to the Dealer, clear an concise information at pick up. Great customer service all around. Checked me in quickly, scheduled my ride from and to the Dealer, clear an concise information at pick up. Great customer service all around. More
by SAMANTHAWAIT
Employees Worked With
July 05, 2024
Great service as always - thanks! Love the text feature so I can communicate quickly with the dealership Love the text feature so I can communicate quickly with the dealership More
by MEESHPOSEY
Employees Worked With
July 05, 2024
Kevin was nice and the check out was easy and quick! The team was awesome! The team was awesome! More
by jasmine.montes93
Employees Worked With
July 05, 2024
The staff at Dirito Brothers are always easy to speak with from sales, service and parts. Always a positive experience visiting this dealership. I initially called for a recall notice to replace an i with from sales, service and parts. Always a positive experience visiting this dealership. I initially called for a recall notice to replace an interior trim piece that was starting to peel off. Sean also let me know they were offering a free replacement for my diesel particulate filter since VW has improved the filter. The work was said to take at least 2 days and my car was ready to be picked up the following morning. My car is now running way better than how I left it with them. Thanks Sean and VW for taking care of my 2015 TDI. More
by Anne Marie
