Dirito Brothers Walnut Creek Volkswagen - Service Center

Sean addressed my service needs, verified I was aware of service cost and completed service within a prompt time. He was also understanding of a required override in order to service vehicle. service cost and completed service within a prompt time. He was also understanding of a required override in order to service vehicle. More

Was easy and quick. It was great to come in at my appointment time and be met at my car as soon as I arrived. It was great to come in at my appointment time and be met at my car as soon as I arrived. More

Great service, the work was done quickly and it was a smooth experience all around. smooth experience all around. More

The service department staff at Dirito Bros is top notch! Marina assisted me this time but Sean and Kevin have also helped me in the past. Marina assisted me this time but Sean and Kevin have also helped me in the past. More

I always get great service when I bring my car in whether the issue is big or small. the issue is big or small. More

Excellent experience, from start to finish. Ron Simi was helpful, patient, and very knowledgeable -- a terrific asset to your business. Ron Simi was helpful, patient, and very knowledgeable -- a terrific asset to your business. More

Sean and the crew in Service took fantastic care of me! The best ever. They got me a ride to the Golf course and back so I didn't have to wait around....Dirito Bros. is wonderful!! The best ever. They got me a ride to the Golf course and back so I didn't have to wait around....Dirito Bros. is wonderful!! More

Very organize and customer focused. They have great advisors. Last one was Chris. blah blah blah They have great advisors. Last one was Chris. blah blah blah More

Dealer was courteous, on time and went the extra mile to research the background on service for this newly-purchased used car. research the background on service for this newly-purchased used car. More

I appreciated the customer service from the in-person interaction, expedient arrangement for the rides from/to the dealership, and overall transparency. The side door panel issue was technical thus time interaction, expedient arrangement for the rides from/to the dealership, and overall transparency. The side door panel issue was technical thus time and amount was reasonable for a dealership. Ispecifically asked for an evaluation of my tire pressure. The problem (nail) wasn't caught until day 2 when taking it off the lift. I took it elsewhere bc they didn't have replacement tires in stock. Same price which is good to know they are not overcharging. Thank you Marina. More