
Dodd RV of the Peninsula
Yorktown, VA
Filter Reviews by Keyword
By Type
806 Reviews of Dodd RV of the Peninsula

What a great experience! What a great no pressure experience! It started with Shane our sales rep, he was very professional and knowledgeable. Shane listened to what we were l What a great no pressure experience! It started with Shane our sales rep, he was very professional and knowledgeable. Shane listened to what we were looking for and the price range we were trying to stay within. He stayed in touch while trying to find us a motorhome that met our needs and budget. The whole team at Dodd's was great through the whole purchase process. We are extremely happy with the whole experience and our motorhome! More
Quick Easy and Supportive We went to look at a triple bunk house, but it would not fit our needs. We then asked about a quad bunk and they had one on the lot. Based on a compre We went to look at a triple bunk house, but it would not fit our needs. We then asked about a quad bunk and they had one on the lot. Based on a comprehensive search of the whole country, the price was already fair and they offered us a good deal on our very used trade in. Financing was easy. The walkthrough was informative. We knew exactly what we were buying and were able to make an informed decision. The parts department "walkthrough" was not pushy at all, unlike other dealerships in the area. I would highly recommend Dodd RV. They do enough business that they aren't desperate to sell you just anything but want to make sure you get the right RV for what you want and can afford. More
Outstanding Service (Nov 2016) We purchased a RV (5th Wheel) from Dodd RV in August. We had traveled the month of Oct and was only back in town for a few days before heading south We purchased a RV (5th Wheel) from Dodd RV in August. We had traveled the month of Oct and was only back in town for a few days before heading south to Disney World. On the day we were leaving we noticed that there was a slight noise coming from one of our wheels. I called Dodd RV and asked we could swing by to get it check out. We really needed to get it checked out that day because we had reservations at Disney and did not want to miss a day. Joey Lawrence worked some magic and was able to fit us in. Once we arrived the service department confirmed that one of our brakes was hanging. This was the second brake problem we had and was now concerned that our other 2 brakes should be checked out too. Joey saw our concern and agreed to check those brakes too even though it was 15 mins until closing. We are so very happy they checked those brakes too as the rear seals had blown and there was grease all over the brakes. We had effectively been traveling on 3 bad brakes and who knows for how long. Joey and the service technicians stayed way past closing to ensure our camper was good to go with zero complaints. This was customer service and loyalty at its best. We had a great experience purchasing our RV from Dodd, but it is there outstanding customer service that is going to keep me coming back. From day one they put our concerns first and demonstrated their commitment to us and it continued even after we drove the RV off their lot. Thanks Dodd RV. More
Purchased a GrandDesign Reflection 5th Wheel (August 2016) I highly recommend Dodd RV of the Peninsula to anyone looking to buy a RV. From the sales team, business manager to the owner Jamie our experience wa I highly recommend Dodd RV of the Peninsula to anyone looking to buy a RV. From the sales team, business manager to the owner Jamie our experience was top notch. Scott Hudgins was terrific as a product specialist. He used his knowledge to cater to our needs. Scott was truly only interested in helping us find the right RV. Arnold Smith is a very personable individual and it was a pleasure working with him. He was very reasonable and we walked away feeling good about our purchase. We were interested purchasing a bike rack for our camper and the owner Jamie Dodd contacted us directly with some advice on how he travels with his bike. Dodd RV of Peninsula is a top notch company who cares about their customers. More
Great Dealership-Friendly, helpful, and knowledgeable staff Having purchased two units from Dodd RV, a 2013 Thor Chateau Class C and now a 2107 Grand Design Solitude 5th wheel, indisputably Dodd RV has been the Having purchased two units from Dodd RV, a 2013 Thor Chateau Class C and now a 2107 Grand Design Solitude 5th wheel, indisputably Dodd RV has been the BEST RV Dealer we’ve dealt with in our 35+ years of RVing. When purchasing our units our salesperson (Scott Hudgins) worked with us at our pace; we never once felt any pressure to close a deal. Similarly when our Chateau required warranty and maintenance service, Joey Lawrence and his staff worked with us to timely schedule the work. All service work was performed as we discussed with care and quality results. Not just Scott or Joey, but Everyone at Dodd, the receptionist, sales team, service technicians, and support staff have always been happy to assist us and answer our questions. If they didn’t know or couldn’t answer a question they took their time to find us the answer. “At Dodd RV, our customers come first.” is more than a statement it truly is their business model. More
Exceptional service We live in our RV while we are in between houses. Our pilot light on our furnace would not ignites during one of the coldest nights this winter. I w We live in our RV while we are in between houses. Our pilot light on our furnace would not ignites during one of the coldest nights this winter. I went to Dodd RV when they opened. Even though they were booked with other scheduled work, the Service Manager, Joey Lawrence, went out in the cold and looked at my RV. He made room for my RV to be repaired due to the extreme weather conditions. The service technicians were able to identify the problem and were able to repair the issue with parts in stock. Their commitment to the customer was exemplified today and I truely appreciated the attention that they gave me. More
Best Experience Buying an RV This is the third RV I have purchased and this was by far the best experience. From the first day I walked on the lot there was a very friendly, no p This is the third RV I have purchased and this was by far the best experience. From the first day I walked on the lot there was a very friendly, no pressure attitude. Everyone from the gentleman washing the campers, to the receptionist were so cheerful and helpful. Scott Hudgins was so patient with me, and was very knowledgeable about all the models on the lot. When I made my selection and came in to sign the papers, the entire dealership, from Mr. Dodd on down the line made me feel like part of the family. Thank you all for an awesome experience! More

Outstanding Customer Service Outstanding customer service all the way from the sales through the delivery of the coach. Shane did an outstanding job in hunting us the perfect coac Outstanding customer service all the way from the sales through the delivery of the coach. Shane did an outstanding job in hunting us the perfect coach for us, which just happens to be the same floor plan we looked and loved when we started looking but that was 2 years ago and the coach was at a different dealer. Mike and Jim did an outstanding job when we came to pick it up! Very pleased Thanks! More
AMAZING!!! . The Dodd's Crew on the Peninsula, have been AMAZING in every since of the word. I would like to Thank Scott for making the experience a great one. Wit The Dodd's Crew on the Peninsula, have been AMAZING in every since of the word. I would like to Thank Scott for making the experience a great one. With this being the first New RV, Scott showed and explained to us everything about the different type of RV's. Thank you for being patient and understanding with us. More
Loved the family atmosphere This was my first time buying a travel trailer and the staff at Dodd Rv were very informative. They answered all of my questions without making me fee This was my first time buying a travel trailer and the staff at Dodd Rv were very informative. They answered all of my questions without making me feel juvenile. I will be taking all of my future business back to them for purchases and questions. More