Dodd RV of the Peninsula

Very nice experience. This was our third or fourth purchase at Dodd of Yorktown. Our salesman was Scott and he was great. Very knowledgeable, helpful and patient with ou This was our third or fourth purchase at Dodd of Yorktown. Our salesman was Scott and he was great. Very knowledgeable, helpful and patient with our decision-making. Gave us time to think things through. Dealer is no-nonsense and when deal is done it is done- no hard-sell extra this and that. Whole staff is friendly and helpful. We purchased Jayco Feather. More

Buying an RV at Dodd RV in Yorktown We have purchased several campers from Dodd RV and Scott Hudgins has always been our sales person. He has always been very helpful even to the poin We have purchased several campers from Dodd RV and Scott Hudgins has always been our sales person. He has always been very helpful even to the point of helping empty out on of our campers once when we were trading up. He is a very good helper with the heavy stuff. :-) We had a camper totaled this past yr. from a tree falling on it and the service people were veryhelpful and the whole transition of taking care of that one and getting another went very smoothly, even when I threw some wrenches in the mix for Scott a couple of times, Melissa in service and Scott in sales Rock at what they do! This is always our go to place for RV needs. Also the sales manager was very nice to work with. More

Friendly Service - Go beyond to help out From the salesperson to the service staff who put antifreeze in camper before we left because it was going below freezing that night, everyone helped From the salesperson to the service staff who put antifreeze in camper before we left because it was going below freezing that night, everyone helped make experience awesome. I surprised my husband with a rear backup camera and they happily got it installed without any problem. More

Purchased a fifth wheel Very pleased with the staff at Fodd Yorktown especially our sales person Scott Hudgins and the patience and knowledge he showed when we were looking a Very pleased with the staff at Fodd Yorktown especially our sales person Scott Hudgins and the patience and knowledge he showed when we were looking at Fifth Wheels More

Fantastic. Excellent service from all Staff Staff was courteous and helpful. They all went out of there way to assist us. Received valuable training and advice and Staff made us feel welcome. Staff was courteous and helpful. They all went out of there way to assist us. Received valuable training and advice and Staff made us feel welcome. Excellent overall experience and would not consider buying a RV anywhere else. More

Excellent customer service I needed to get my toilet fixed and other dealers told me they didn't have service openings until 3 months out. Dodd fit me in 2 weeks after I called I needed to get my toilet fixed and other dealers told me they didn't have service openings until 3 months out. Dodd fit me in 2 weeks after I called and they fixed the problem with my toilet in just a couple of hours. They were so so nice and helpful! And they explained things thoroughly and didn't make me feel dumb when I was clueless about winterizing my trailer. I will be going back there for sales and service from now on! More

RV Newbies Deserve Dodd RV! From our first phone conversation to our parting handshakes and hugs, our Dodd RV experience was exceptionally positive, professional and pleasant. O From our first phone conversation to our parting handshakes and hugs, our Dodd RV experience was exceptionally positive, professional and pleasant. Our knowledgeable product specialist, Greg, worked with us to accommodate our hectic schedule, and as a direct result of his efforts and follow-through we were able to complete our RV purchase and delivery in one week despite the Thanksgiving holiday closings. Greg's friendly demeanor set an approachable, here-to-help tone that was repeated throughout our interactions with each member of the Dodd staff. On delivery day, our closing documents were presented clearly and concisely by Arnold in the business office, as were opportunities to enhance our RV experience through offers and discounts from various state parks and social media sites. Patient, smiling service technician Bain provided detailed, in-depth explanations of every system, switch and feature of our motorhome, spending several hours building our first-time RV owner confidence, and making us feel capable and informed. Completing our delivery-day process was a one-on-one visit to the Parts Department where Joey shared helpful hints and thoughtful recommendations regarding service and maintenance that were tailored to our specific RV needs, and went a long way toward maximizing our budget. Fortunately for us, Pete, the technician who performed Dodd's intensive pre-delivery inspection on our motorhome, was also on hand, and added invaluable input that will streamline our initial campground connection and set-up. Sales manager Mike demonstrated his hands-on approach to management with friendly greetings and helping hands each time we entered or left the office, modeling the positive, no-pressure approach that sets Dodd RV apart from other dealerships. With their quality product lines, in-house sales and service departments and caring, well-trained staff members, Dodd RV offers a full-service, one-stop resource for RV owners. We will definitely rely on Dodd RV for all our camping and traveling needs, and look forward to recommending them to our fellow RV owners. More

Brought my RV propane heater for troubleshooting and repair Melissa checked me in and had my heater picked up from the trunk in my car and delivered to the Service Center. She kept me informed as to what the p Melissa checked me in and had my heater picked up from the trunk in my car and delivered to the Service Center. She kept me informed as to what the problem was and when the furnace was repaired. I appreciate the quick turnaround as I live in my RV during the week and needed my heater since the weather is getting colder. More

No pressure, friendly people & super service. We went in to look at fifth wheels. There was no pressure, everyone was friendly and interested in our situation. When we returned to consider our cho We went in to look at fifth wheels. There was no pressure, everyone was friendly and interested in our situation. When we returned to consider our choice, they allowed us to spend as much time as we needed to visit their inventory on our own. They worked with us on our trade in, the purchase & our additional needs. The over all experience can be dis rive as: They aim to please. More

Outstanding Parts and Service Department I've been an Air Force professional for over 24 years and frankly, I have never experienced a service and parts department like the one at Dodd RV. W I've been an Air Force professional for over 24 years and frankly, I have never experienced a service and parts department like the one at Dodd RV. Wow! I always feel like a priority when I'm in there. Melissa Grace has the jokes to go along with her convincing pursuit of a flawless service experience for her customers. Then, there's Joey Lawrence. He simply gets it! He knows what to do and how to do it to ensure the customer gets what they came for. Finally, there's Mike Queen. Mike knows RVs. I've actually came to him with a few off the wall questions to trip him up. ...it's just not gonna happen. He knows RVs! These guys deserve a pat on the back. Better yet, they deserve a party! THANK YOU ALL! FINALLY!!! There's a place around here that actually has employees who like what they do and treat customers with genuine kindness. V/r Dave Green. (Dgreen3374@gmail.com) More