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Dodd RV of the Peninsula
Yorktown, VA
806 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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806 Reviews of Dodd RV of the Peninsula
June 17, 2016
Exactly the travel trailer we were looking for We bought the new trailer on Saturday and were camping in Hatteras NC on Sunday. Most enjoyable camping trip ever. Thank you for helping me make thi We bought the new trailer on Saturday and were camping in Hatteras NC on Sunday. Most enjoyable camping trip ever. Thank you for helping me make this happen! More
by Wolf_pup_2016
Employees Worked With
Scott Hudgins, Joey Lawrence
June 17, 2016
Agustin & Judy Perez's new RV When we decided to look for an RV, we went to Dodd's first. As soon as we started looking around, we were impressed with how friendly and helpful the When we decided to look for an RV, we went to Dodd's first. As soon as we started looking around, we were impressed with how friendly and helpful the staff is. They were happy to answer all our questions. When we left a couple of hours later, we had purchased our first RV. We are very glad that we purchased our RV at Dodd's More
by Gus & gal
Employees Worked With
Scott Hudgins, Mike McNeil, ARNOLD SMITH, Cindie Merritt
June 16, 2016
Once your drive off. durring the delivery of a new unit earlier this year we identified several issues with the unit during the walkthru. They made notes and said everythi durring the delivery of a new unit earlier this year we identified several issues with the unit during the walkthru. They made notes and said everything would be taken care of. Then they could not find the keys. Changes two door locks (different keys for each lock). Tires were under inflated so they added air to the nitrogren filled tires which was one of the selling points. Weeks and months later the new parts still had not been ordered (sorry we had a change of warranty managers). Now I am explaining all the issues all over again to someone new. I gave up fixed the issues myself. Fast forward six months I call to get appointment to have the A/C checked. Well we van make you an appointment but you will have to drop the unit and leave it because we may not be able to check it the same day as the appointment. Why have an appointment? Service department personnel at both locations have been nothing but rude and there is no commitment to satisfy the customer after your drive away with a new unit. After talking with Brian Dood I was told that he would make sure I could get the A/C checked on the day it was scheduled but that was not standard operating protocol. doing me a favor? Warranty Forever Ha Ha! What good is the warranty if the dealership cannot perform the service. I would purchase elsewhere!!! More
by From NC
Employees Worked With
Tina Dew
June 16, 2016
The best and most enjoyable vehicle purchase I've ever made! We've been looking at purchasing a new travel trailer or an RV for about a year now to replace our current trailer. Spent about two hours at Dodd las We've been looking at purchasing a new travel trailer or an RV for about a year now to replace our current trailer. Spent about two hours at Dodd last June looking at all the many options. It was a wonderful experience, but we weren't quite ready to buy, (that's a delightful story for another day😂.) Over the past year we've looked at many trailers and RV's at shows and dealers. Have had some interesting experiences, some ok, some just plain rude. Therefore we returned to Dodd to look at our options. I can not put into words the fantastic experience and purchase we had. Working with Jim Hughes, Mike McNeil, Arnold Smith, Cindie Merritt, and Mike Queen was an absolute pleasure. We are thrilled to be part of the Dodd RV family! More
by Jason Laros
Employees Worked With
Mike McNeil, ARNOLD SMITH, Cindie Merritt, Jim Hughes, Mike Queen
June 11, 2016
Wonderful We had a wonderful experience. At know time did we feel pressure to buy anything. Everyone listing to what we had to say and to what kind of camper We had a wonderful experience. At know time did we feel pressure to buy anything. Everyone listing to what we had to say and to what kind of camper we wanted to look for. We have been to many camper place but have always had people trying to tell us what we need or what we wanted. But not here we would recommend Dodd to everyone that is looking for a camper. More
by LawsonEH
Employees Worked With
Mike McNeil, Greg Guin, ARNOLD SMITH, Cindie Merritt, Melissa Grace
June 05, 2016
Excellent buying experience I went to Dodd RV to purchase my first RV Travel Trailer. I did a lot of research on other RV dealers in the area prior to going to Dodd RV. The staf I went to Dodd RV to purchase my first RV Travel Trailer. I did a lot of research on other RV dealers in the area prior to going to Dodd RV. The staff from the minute I got there was very helpful and professional. The buying experience was very easy and nobody at Dodd was pushy during to sale. I would absolutely recommend Dodd RV for anyone looking to purchase an RV in the Eastern Virginia area. More
by Berrygregory
Employees Worked With
Greg Guin, ARNOLD SMITH, Cindie Merritt, Linda Testa, Melissa Grace
June 03, 2016
Outstanding Great experience! We couldn't have asked for anything more. Nothing less than Outstanding customer service! We went to 4 other dealers and they did Great experience! We couldn't have asked for anything more. Nothing less than Outstanding customer service! We went to 4 other dealers and they didn't even come close... More
by Atwing
Employees Worked With
Greg Guin, Joey Lawrence, ARNOLD SMITH, Cindie Merritt, Melissa Grace
June 02, 2016
No Pressure, Enjoyed our Experience We went to Dodd RV sometime last year... We were just looking, but didn't find what we were looking for in our price range. Greg, didn't pressure us, We went to Dodd RV sometime last year... We were just looking, but didn't find what we were looking for in our price range. Greg, didn't pressure us, told us to keep an eye online. No pressure, and very comfortable atmosphere. We looked around at a couple different places over the next couple of months drove out to Richmond, where we felt incredibly pressured, they were determined to sell us something. But we didn't like what they had to offer and didn't like their pushiness. We went back to Dodd RV when we found exactly what we were looking for online. we called Greg, he didn't want to waste our time. Showed us what we wanted and what was in our price range. We made our purchase and were very pleased with everyone we met along the way. More
by Ebuckner
Employees Worked With
Randy, Greg Guin, ARNOLD SMITH, Mike Queen
June 01, 2016
New trailer I worked with the sales staff a number of times over the period of more than a year. They were curtious and patient as I made my desicions. I am pleas I worked with the sales staff a number of times over the period of more than a year. They were curtious and patient as I made my desicions. I am pleased that I decided to purchase from a local dealership. On my final walk-thru, the service department was knowledgable and thorough. More
by Seldent
Employees Worked With
Mike McNeil, Tina Dew, ARNOLD SMITH, Dan Roberts
June 01, 2016
Great experience at Dodd Rv Purchased a used 16 ft Surveyor Sport - Everyone was fantastic. Had a enjoyable experience. Very professional, friendly, and informative. Would high Purchased a used 16 ft Surveyor Sport - Everyone was fantastic. Had a enjoyable experience. Very professional, friendly, and informative. Would highly recommend Dodd RV to anyone looking for an RV. More
by Susan M in Virginia Beach
Employees Worked With
Joey Lawrence, Tina Dew, ARNOLD SMITH, Cindie Merritt, Dan Roberts
