Dolan Lexus

Not only did we get a great price for our trade but got a good deal on the new RX we purchased. Since we came from Utah, they put us up in a hotel for 2 nights. We got a free car mat my wife wanted. This i good deal on the new RX we purchased. Since we came from Utah, they put us up in a hotel for 2 nights. We got a free car mat my wife wanted. This is by far the friendlist dealership I have dealt with and not your typical Lexus dealer. What a pleasure! It was well worth the drive and I would highly recommend that people should check them out. More

I went to this dealership because I saw a car on their internet site that I was interested in. When I got there the car was sold. Kim Anne asked me what I was interested in and she called me when a car sh internet site that I was interested in. When I got there the car was sold. Kim Anne asked me what I was interested in and she called me when a car she thought I might like came in. The car was everything I wanted plus more. There was one obstacle along the way which was worked out to my satisfaction. I just want to thank Kim Anne and Lexus Of Reno for making it possible for me to purchase this car. Thank you again Kim Anne for your hard work. More

After experiencing an auto accident whereby my 2000 300XL was totaled by a high speed rear collision, and I walked away with only a concussion, I returned to the Lexus Dealership to purchase a replacement. was totaled by a high speed rear collision, and I walked away with only a concussion, I returned to the Lexus Dealership to purchase a replacement. I was treated with very sincere and professional care throughout my purchasing experience. Bryan Walker and Thomas Werbeckes went 'above and beyond' to restore me and my vehicle back to normal for me. I greatly appreciate their dedication and hard work. Truly-Heather Flowers More

I have given this rating because Bryan Walker was very vigilante in working with me for a 2 week period to help me get my dream car. Thanks to him i am now the proud owner of a Pontiac Gto. Bryan's custom vigilante in working with me for a 2 week period to help me get my dream car. Thanks to him i am now the proud owner of a Pontiac Gto. Bryan's customer service and communication skills were a key role in sealing the deal. I was more than happy to fly into Reno to pick my car up. I will definately share my experience with others. Thanks again Bryan! More

My husband and I went in to Lexus of Reno just to look, while on vacation. Kim-Anne came out to see us viewing cars and we immediately felt comfortable and welcome. She was very helpful and friendly and we while on vacation. Kim-Anne came out to see us viewing cars and we immediately felt comfortable and welcome. She was very helpful and friendly and we ended up purchasing a beautiful used Lexus. It is the car of our dreams. Kim-Anne was supportive and worked with us and made us feel she was our advocate. We felt we had made a long time friend. Our experience was all good. More

Our experience was wonderful! I cannot express my graditude enough! Kim-Anne was amazing, not only with us, but also with our 3 year old that came along with us. Everyone was so friendly and I felt graditude enough! Kim-Anne was amazing, not only with us, but also with our 3 year old that came along with us. Everyone was so friendly and I felt like they were actually there to help US! I have never experienced a car purchasing experience quite like this! I will go back there next time we need a car and I will definitely be telling everyone we know what a great place Lexus of Reno is! More

From the first time I shook Don's hand I knew I could trust him to do the best job possible of restoring my IS250 which was so sandblasted from the Highway 89 pavement grinding in Truckee to Tahoe City, trust him to do the best job possible of restoring my IS250 which was so sandblasted from the Highway 89 pavement grinding in Truckee to Tahoe City, that they had to repaint everything on the car except the trunk lid. The workmanship and craftsmanship of the body shop crew is the best you can find. When the car was done, it was better than new. It is breathtaking. A gold medal to the painter. He is a true artist. Please thank them for me. Also, whenever I take my car in for service, I always go look at the new models. The sales staff are so nice, no or low pressure and friendly...they really make you comfortable. There is no "attitude" like I've experienced at my other luxury car dealerships in the past. I recommend Reno Lexus without hesitation and commend the staff for doing a great job of making the dealer look great and Lexus owners proud. I'll be back.... More

Kim-Anne was extremely knowledgeable about both their new and used vehicles. She was very responsive to our requests, and wants us to have a working knowledge of the SUV's many features. We are pleased to r and used vehicles. She was very responsive to our requests, and wants us to have a working knowledge of the SUV's many features. We are pleased to recomend her to prospective buyers, as we are very pleased with her service. More

Kim was awesome , no hassle and had the car I wanted in one day ! I called her in the morning and had my car and back to work by 2 pm They had everything ready to go when I showed up one day ! I called her in the morning and had my car and back to work by 2 pm They had everything ready to go when I showed up More

I came to this dealership, not particularly looking to buy a new Lexus. However, the 2 used ones I had my eyes on were already sold. I proceeded to drive a couple of used ones, both reasonable deals. B buy a new Lexus. However, the 2 used ones I had my eyes on were already sold. I proceeded to drive a couple of used ones, both reasonable deals. But when I saw the red color on a couple of vehicles in the lot, I was largely smitten. Kim-Anne was friendly, charming and very easy to deal with. She was a very candid young lady and obviously a very hard worker and willing to be frank to me in terms of what I wanted and what they could provide. She was able to find a new vehicle they were trying to lease and it was the color and had most of the options I wanted, which is, by the way, almost everything you can imagine. Though classified as an "entry level" Lexus by some sources, this is truly a luxury vehicle, loaded with features. In addition, I got some "extras" that were thrown in to entice someone who was leasing the car. Kim-Anne was a very capable go-between in the negotiation of the price and it went quite smoothly and I was happy with the amount I paid and certainly very happy with Kim-Anne's service. You can't go wrong with her. More