Dolan Toyota
Reno, NV
Filter Reviews by Keyword
By Type
1,199 Reviews of Dolan Toyota
Superb Experience I have purchased 3 vehicles from Dolan Toyota and they are always amazing! Having an Allstate is a brilliant diversification. Process is quick and p I have purchased 3 vehicles from Dolan Toyota and they are always amazing! Having an Allstate is a brilliant diversification. Process is quick and painless. More
Don't Feel Like Part Of the Family Not been a happy customer since I purchased my vehicle from Dolan. The most recent issue was replacing my tires (after only 25,000 miles). Your servic Not been a happy customer since I purchased my vehicle from Dolan. The most recent issue was replacing my tires (after only 25,000 miles). Your service department rep quoted me a price of $187 per tire for Michlin Defenders. When I tried to set up an appointment I was told that price was a mistake and the new price would be $250. Your service manager would not honor the quoted price and offered me a new price on a Goodyear tire. I didn't accept his offer and bought my new (better) tires at Costco. Recently, I took my Highlander in for it's 30,000 mile checkup. Although the charges were extreme, my experience was satisfactory. More
Got a fair deal. Mason was wonderful. Had or got answers to all our questions. Disappointed in George because even though I was willing and continued to negotiate, Ge Mason was wonderful. Had or got answers to all our questions. Disappointed in George because even though I was willing and continued to negotiate, George wasn’t. I didn’t walk in there whining about the fact that we are retired and on a fixed income, etc. Not your issue!! But George had no problem whining about ‘losing a few hundred dollars!!!!’ Cry me a river!!! I was embarrassed for him. That really is not a positive negotiating tool. More
Great awesome Leo and Mark were awesome. Everyone there was great to work with going through everything through the process of buying my new vehicle will go back ag Leo and Mark were awesome. Everyone there was great to work with going through everything through the process of buying my new vehicle will go back again . More
First time Toyota customer I have given this rating because of the salesman who help walk me through the process of buying and financing a new vehicle. He was very knowledgeabl I have given this rating because of the salesman who help walk me through the process of buying and financing a new vehicle. He was very knowledgeable about the different vehicles and very attentive to my needs. More
Car purchase Steve was very friendly and easy to work with. I just bought a brand new rav4 two weeks ago. However, my wife wanted this car so I traded it in Steve was very friendly and easy to work with. I just bought a brand new rav4 two weeks ago. However, my wife wanted this car so I traded it in for a different color. The process went very smooth however I was disappointed in the additional $2700 I had to pay for the new car with a different color. My own fault . Happy wife happy life ! More
Excellent Friendly Sales Staff The entire staff was knowledgeable and was very helpful with all aspects of my purchase. They work together nicely and genuinely try and make your exp The entire staff was knowledgeable and was very helpful with all aspects of my purchase. They work together nicely and genuinely try and make your experience at Dolan Great! Chris Internet, Geoff Sales, Danny Finance and Sarah Delivery Specialist all did an amazing job and making me Happy and Welcome in their store. They helped me get exactly what I was wanting. Great Team, Thank You Dolan Toyota!! :) More
Awesome deals and they are very friendly. There salesmen are very helpful and knowledgeable. CJ is an awesome salesman along with Michael Parker. We are returning customers because of the wa There salesmen are very helpful and knowledgeable. CJ is an awesome salesman along with Michael Parker. We are returning customers because of the way we were treated the first time and the great deal we got. More
Great experience No swarm of sales people. Ask for a sale person and one will be provided that is very knowledgeable. No big haggling and easy to get through car buyin No swarm of sales people. Ask for a sale person and one will be provided that is very knowledgeable. No big haggling and easy to get through car buying process. More
Issues missed. Not responsive. Done their way I failed to mention that I wanted them to look at a loose sensor. I called to ask them to look at it soon after my check in. Not responsive. Suggested I failed to mention that I wanted them to look at a loose sensor. I called to ask them to look at it soon after my check in. Not responsive. Suggested I schedule another appointment. Found a piece in the floor mat. They didn’t know what it was and the manager needed to consult a technician. Car wash not working, but the lack of car wash was “free”. Overall very poor and not knowledgeable. More












