Don Ayres Honda

Great People To Deal With When we walked into the dealership, we did not know what vehicle we wanted to purchase. Rick was able to guide us toward the model that would best me When we walked into the dealership, we did not know what vehicle we wanted to purchase. Rick was able to guide us toward the model that would best meet our needs. We had a lot of questions and they were all answered. We liked the friendliness and helpfulness of our salesman, Rick Kugler. Caleb Craun was friendly and answered a lot of questions as well. Rick and Caleb were thorough with their part of the sales process. More

Great service all around I've been taking my Honda to Don Ayers since 2008. Now on my third vehicle, 2nd lease. I've always had the best service. Everyone is very friendly and I've been taking my Honda to Don Ayers since 2008. Now on my third vehicle, 2nd lease. I've always had the best service. Everyone is very friendly and helpful. Jeremy Sullivan in service is a great guy, always respectful and all around good guy that treats ya great. Andy Hitzemann in sales helped me with my 2nd lease, good guy, no pressure, very knowledge, good sense of humor and respects his clients. Don Ayers Honda is a great place all around. They definitely deserve all their rewards! Thanks Don Ayers! More

Great people to buy a car with! My salesman Jeff ward was great.and the finance team got me a great apr! Better than the bank. . I’m happy with the purchase!! My salesman Jeff ward was great.and the finance team got me a great apr! Better than the bank. . I’m happy with the purchase!! More

Best Dealership in Fort Wayne! I really appreciate the dedication that Salesman Andy Hitzemann took to see that I was able to get the vehicle that I wanted. He even went over all of I really appreciate the dedication that Salesman Andy Hitzemann took to see that I was able to get the vehicle that I wanted. He even went over all of the specifics of the vehicle when I picked it up, taking about an hour to do so. He kept me informed every step of the way. Thanks also to Jeremy Sullivan. He is the reason I look forward to having a Honda and bringing my vehicle in for services, just like my prior Honda’s. Overall, a very pleasing experience! More

Fantastic Customer Service Don Ayres made the car buying experience, which is normally a pain, easy with little wasted time. Rick Kruger made himself available at all times, eve Don Ayres made the car buying experience, which is normally a pain, easy with little wasted time. Rick Kruger made himself available at all times, even during his own family time to field any questions I had. They did not force me into buying a car I didn't love and if I had any hesitations they had an alternative option. Each person I talked with was very kind and respectful of my time. I definitely recommend working through Don Ayres! More

Great experience with Andy! We had a wonderful and stress free experience with Andy Hitzemann. He was so helpful and patient with us. He took us on two long test drives and was a We had a wonderful and stress free experience with Andy Hitzemann. He was so helpful and patient with us. He took us on two long test drives and was able to answer all of our questions about the cars/SUVs we looked at. He gave us time to discuss and did not pressure us in any way. He was quick to check in and respond to text messages or calls. Additionally, he was very personable and made us feel so comfortable. I would highly recommend visiting Andy at Don Ayers! We would also like to shout out to Business Manager, John Chase, who was extremely helpful with the process. He made sure we understood everything on the business side of things. He even drew out a diagram to help us understand! Overall Don Ayers has a GREAT team and we will be back in the future! More

Straightforward, Honest, and Simple We went in just for a service appointment not expecting to have to buy a new car. What could have been an overwhelming day was made easy due to the as We went in just for a service appointment not expecting to have to buy a new car. What could have been an overwhelming day was made easy due to the assurance, honesty, and care of the staff. Don Ayres has many great used vehicles at affordable prices for every budget, and we were taken care of from the moment we arrived up until we left with our CRV. Thanks especially to Rick Kruger and Zach Bloom for taking care of us! More

Excellence in action! Rick is an example of a truly “customer-oriented” salesperson. He assumed responsibility for us when our previous salesperson left the dealership, an Rick is an example of a truly “customer-oriented” salesperson. He assumed responsibility for us when our previous salesperson left the dealership, and Rick has kept in contact with me. My husband is now terminally ill and we needed to sell one of our two Hondas. I reached out to Rick, explaining our situation. He consulted with his manager and together these two men made the sale of our much-loved Odyssey as easy as possible. In this age of business, they displayed a level of personal kindness and professional conduct that sets Don Ayres Honda apart from all others. While I have always recommended them to family and friends, I again have confirmation of the excellence of Don Ayres! Truly your staff reflects the highest quality of customer service. Thank you! I will see you for my next new Honda! More

Andy Heitzman is awesome This is the third car our family has bought from Andy. The first one was 10 yrs ago. He is not pushy and won’t try to sell you something you can’t aff This is the third car our family has bought from Andy. The first one was 10 yrs ago. He is not pushy and won’t try to sell you something you can’t afford or don’t like. More

First time buyer I went to Don Ayres because I was tired of shopping around. Being my first experience purchasing my own vehicle, I was pretty uneasy about making my f I went to Don Ayres because I was tired of shopping around. Being my first experience purchasing my own vehicle, I was pretty uneasy about making my first large investment. Andy and the rest of the team walked me through the process and they were always happy to back up and further explain things that I didn’t understand. The staff made me feel comfortable every step of the way and I truly believe that they were looking for a win-win solution. I would absolutely recommend Don Ayres Honda to anyone that’s looking for a reliable car and great service. More