Don Ayres Honda

I recently purchased my SIXTH Honda vehicle, a CR-V EX-L. I have very severe back problems from twenty years in the construction industry and another twenty years working on concrete floors as a Technology E I have very severe back problems from twenty years in the construction industry and another twenty years working on concrete floors as a Technology Education teacher. The CR-V with the ten way seat and power lumbar cushion turned out to be the ONLY vehicle/seating combination that would allow me to continue to drive comfortably! I have always encouraged my kids (who each own two Hondas of their own now) to buy Honda for high value, low maintenance, comfort, fun, and "just turn the key and go RELIABILITY". I would also recommend that you at least give Honda a serious look when you choose to purchase your next vehicle. Of special note in my recent experience are: Rick Squires the Manager in New Car Sales, Shawn Baney my Sales Representative, John Hofmann in Finance, and Troy Johnson in Service. Each of these gentlemen get five of five stars from me for excellence in their respective areas of expertise at Don Ayres Honda. More

Andy was very helpful, thorough in presentation of the vehicle,before and after the sale. There was no pressure to buy at any time. Andy was very customer friendly. At delivery of vehicle he made time to vehicle,before and after the sale. There was no pressure to buy at any time. Andy was very customer friendly. At delivery of vehicle he made time to explain all important features of the vehicle that we would use right away. We truly appreciated our experience with the Don Ayres dealership. We really enjoyed our experience! Andy Hitzemann is the best!! More

I had my Odyssey in for an oil change on Friday, August 31st. The morning after my oil change I noticed a rather large oil spot on my drive way. I called in to see whether they could get it in the same day 31st. The morning after my oil change I noticed a rather large oil spot on my drive way. I called in to see whether they could get it in the same day, which they couldn't, so I had to make an appointment for the next business day. What I thought was going to be a minor oil change turned into 5 days that I could not use my car. I live 30 miles from Don Ayres, so I had to waste my time and gas taking my car back to Ft. Wayne. Come to find out the person changing my oil did not drain the oil properly and there was oil stuck in a reservoir, so that is why it was dripping. The service department did not offer to pay for my oil change or compensate me in any way for the major inconvenience this caused. More

I was searching for a newer car with great gas mileage and after visiting several dealerships decided Honda was the right fit for me. Their certified pre-owned cars have a great warranty. I was referred t and after visiting several dealerships decided Honda was the right fit for me. Their certified pre-owned cars have a great warranty. I was referred to Aaron Warner by an aqcuaintance but he was not there on my first visit. Ed Feipel helped me by answering my early stage questions and by providing detailed information about each car I asked about. On my second visit Aaron had already talked with Ed so we were all the same page and I did not have to start at square one. In both of my visits, the salesmen were very knowledgeable about the inventory. They honestly shared different aspects of each car to help me narrow down which model would be the best fit for what I needed. When I test drove a car, they made sure I drove in the city and highway because part of my work drive is highway. They were not pushy for me to get in a car but were very patient with my questions and browsing. After I selected the car I wanted, the financing process was quick and easy. Since I selected my car on a Friday of a holiday weekend they gave me the option of taking my car and enjoying it for the weekend before bringing it back the next business day for detailing and certification since it had just been traded in from a lease only a couple days before. During the whole process I felt like my thoughts and needs were highly valued and I was completely satisfied with every aspect of my car search! More

Chuck in the Service Center, showed excellent customer service while I was in on 9/4/12. I would say I've always had a really good experience at Don Ayres Honda, but Chuck has got to be the best Service service while I was in on 9/4/12. I would say I've always had a really good experience at Don Ayres Honda, but Chuck has got to be the best Service person I've had yet. He went above and beyond on what I usually get from your Employees. Just wanted to give a great review. Thanks again. More

After finding the car I was intrested in I explained to Brian that I was hoping for a deal. I then went home spoke to my husband and he voiced his terms, i then voiced them to Brian who seemed unable to h Brian that I was hoping for a deal. I then went home spoke to my husband and he voiced his terms, i then voiced them to Brian who seemed unable to help us. I then valued my trade on your website and recieved a message from andy who seemed to want to work for the sale, we nearly had adeal then he backed out and said he couldnt do it because i spoke to brian first. he knew i spoke to someone, and ive never heard of someone making a offer then taking it off the table. I will be passing this on to everyone i know More

Very professional. Very friendly. Very helpful. I would definitely recommend don ayers honda. Ty was a great help and a pleasure to chat with during our deal. definitely recommend don ayers honda. Ty was a great help and a pleasure to chat with during our deal. More

Aaron was great! From when I emailed him about needing a car till I finally bought one, he kept me in the loop. He kept me informed of the current cars and any incoming cars that he thought might interest m car till I finally bought one, he kept me in the loop. He kept me informed of the current cars and any incoming cars that he thought might interest me, until I found one. For my first car, I felt the experience was good. The car had some nicks and scratches on it that were worked out mostly to my satisfaction, which I know comes with a used car. Thank you! More

First Brian and then Darrin were very friendly and helpful. Darren was sure we knew all of our options and got us the vehicle that was right for us. We have a small service issue that is to be resol helpful. Darren was sure we knew all of our options and got us the vehicle that was right for us. We have a small service issue that is to be resolved tomorrow. Providing that is fixed, it was a fine experience. Dave Baker More

Mr. Odle treated us in a friendly and respectful way. Very diligent in his work to get us the car we looked for. Thank You. Very diligent in his work to get us the car we looked for. Thank You. More