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Don Ayres Honda
Fort Wayne, IN
5,082 Reviews
We hope to provide you with all the information you need as well as give you an enjoyable shopping experience. If you have any questions or concerns, please feel free to contact us via e-mail at experience@donayres.com or by phone at (260) 484-0551
Don Ayres founded Don Ayres Honda in 1970. Today, Sara Ayres operates Don Ayres Honda on a 16-acre campus in Fort Wayne, Indiana. Don Ayres Honda has been family-owned and operated for over 50 years. Sara and the Don Ayres team look forward to seeing you in their showroom soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,082 reviews
July 25, 2013
While visiting family in Fort Wayne I noticed one of my headlights was out so I called to see if I could get it replaced before driving home to New Hampshire. Even though the schedule was full I was told headlights was out so I called to see if I could get it replaced before driving home to New Hampshire. Even though the schedule was full I was told on the phone to come into service and they would squeeze me in. To my surprise when I showed up the next morning I was immediately called into the service bay and my light was fixed within the time it took to pay for the part. Wow what wonderful service, and friendly to! Thank you! More
by Ihowell
Employees Worked With
The intact guy, service guy, parts guy and payment center
July 22, 2013
Though the service representative (Jay) was unable to contact me by telephone to get my approval to resurface the brake rotors on my 2000 Honda CRV, the service manager (Doug) told him that I would appro contact me by telephone to get my approval to resurface the brake rotors on my 2000 Honda CRV, the service manager (Doug) told him that I would approve the necessary repair. This allowed me to get my car back about two hours sooner than if they waited to get my explicit approval before beginning the brake work. This kind of trust and relationship is the result of having purchased and maintained three Honda cars at Ayres Honda in the last twelve years. I have also recommended Ayres dealership to my friends who have also purchased cars. More
by rmradeke
Employees Worked With
July 13, 2013
I believe I bought a very solid, reliable used vehicle (Honda Civic 2008). However, I am still waiting on extra set of car keys (I think I should have been given 2 sets of keys when I picked up the (Honda Civic 2008). However, I am still waiting on extra set of car keys (I think I should have been given 2 sets of keys when I picked up the car). Also, I am having second thoughts about all the warranties I bought. Basically, the overall extended warranty is money well spent, but if I could do it over again, I would not have gotten the extended warranty on the tires and rims. I would have preferred that the car be financed through my bank and was told I could get a little off the interest rate if I signed up for ECF with the bank. However, when I picked up car no one could tell me who the bank/lender was. I later found out from my car insurance agent who the lender was and I am not happy that the dealership did not give me this information up front. More
by sandyc623
July 11, 2013
Ben was very helpful. Answered all my questions and explained what I asked to me. I was a little early, but they took me in with no problems and treated me with much respect. I have always been very explained what I asked to me. I was a little early, but they took me in with no problems and treated me with much respect. I have always been very happy with my services at both the Honda dealer in Fort Wayne and the one I go to in Tucson, AZ. when I'm out there. I have friends who I highly recommend your dealership to, and they have purchased a van from you several months ago. Your dealership is clean and friendly and services are great. More
by Armatha
Employees Worked With
Ben Rose
July 11, 2013
Great job - very friendly, and time efficient. I needed the repair within a certain time frame and it was done early. While I waited I talked with the sales staff and they were very informative. Great jo the repair within a certain time frame and it was done early. While I waited I talked with the sales staff and they were very informative. Great job. More
by kvakker
July 10, 2013
From the moment I pulled in it was a great experience. From the gentleman in the parking lot who greeted me to Mark explaining everything in detail about the service & asking if I had questions,the very f From the gentleman in the parking lot who greeted me to Mark explaining everything in detail about the service & asking if I had questions,the very friendly cashier who rang me up and getting into my nicely washed car. And let me not forget to mention the great price!! Don Ayres is stellar and I have recommended numerous friends and family! More
by KellyCRV
July 09, 2013
John McCard made our vehicle purchase quick and easy. Mr. McCard addressed my concerns without hesitation and was very knowledgeable. Returning this very same week to purchase another very vehicle. I l Mr. McCard addressed my concerns without hesitation and was very knowledgeable. Returning this very same week to purchase another very vehicle. I look forward to working with John again very soon!! More
by zrgaskill
Employees Worked With
Jeremy Todd
June 26, 2013
Shannon Hoover made our car buying experience great. He was extrememly personable, thoughtful, and thorough. He made this major purchase a peaceful one for us. I would recommend him and Don Ayres to anyone was extrememly personable, thoughtful, and thorough. He made this major purchase a peaceful one for us. I would recommend him and Don Ayres to anyone. More
by anthonyopliger
Employees Worked With
Shannon Hoover
June 26, 2013
Chris was an excellent salesman helping us get the car that will fit our budget and he was never pushy trying to make the sale that will fit our budget and he was never pushy trying to make the sale More
by alexmartinez1130
Employees Worked With
June 19, 2013
I recently purchased my second Honda through Don Ayres. Justin Price, a new member of their team, answered every question and concern. He was highly knowledgeable and completely focused on the needs I was Justin Price, a new member of their team, answered every question and concern. He was highly knowledgeable and completely focused on the needs I was looking for in a new vehicle. Sales to service, Don Ayres is second to none. Thank you Justin for making my car buying experience enjoyable. More
by KrisFearnow
