Don Ayres Honda

Everyone at Don Ayres was very pleasant and wonderful to deal with. Jared Heiniger, whom I dealt with the most, was very knowledgeable and took care of all of our concerns. Best of all, nobody pressured m deal with. Jared Heiniger, whom I dealt with the most, was very knowledgeable and took care of all of our concerns. Best of all, nobody pressured me into buying anything, which is most important to me when I'm spending my money on big ticket items. There was no bragging about the company and there were no fibs and exaggerations to wade through; every bit of info was low key and factual, and that means the most to me when purchasing a vehicle. Ayres answered all of our questions, took care of all of our concerns, and Ayres even addressed a somewhat costly concern after we had driven the car off the lot and found an issue that should have been addressed in their own certification process. Ayres will make things right with the customer and Ayres will back up their claims of truly certified vehicles. We are truly happy with our purchase of an Ayres Certified Used Vehicle and the employees of Don Ayres Honda, particularly Jared Heiniger, made our purchase a truly wonderful experience. More

I just bought a new Honda Civic Lx 2 days ago. Rick Kruger worked with me and did a good job of explaining everything about the car, everything went smoothly with Rick and the person that works in the Kruger worked with me and did a good job of explaining everything about the car, everything went smoothly with Rick and the person that works in the finance department. Thanks alot for everything, I will most likely be back for my next car purchase More

The men in the service department at Don Ayres Honda in Ft. Wayne, Indiana are so professional and friendly that it is actaully difficult to think about leaving this dealership to buy a different type of c Ft. Wayne, Indiana are so professional and friendly that it is actaully difficult to think about leaving this dealership to buy a different type of car. (I have 223,000 miles on my Honda Van that I bought new at this dealership 11 years ago - ALL of my service has been here). More

Whenever I call to schedule service they always make it a friendly, easy experience. I love the fact that I can drop off my car in the morning and take the shuttle to work. Then they pick me up when the car friendly, easy experience. I love the fact that I can drop off my car in the morning and take the shuttle to work. Then they pick me up when the car is ready. That means I get my car serviced when it needs to get serviced. Also, the prices are very reasonable; as a single mother that means a lot to me too. And if that wasn't enough, they will wash my car for me too - what a great place! More

I called Don Ayres on Saturday July 30, 2011 and talked to Sharon Grorud about the car I was looking for. After discussing what I wanted we were not sure they had that car in their inventory. She told me to Sharon Grorud about the car I was looking for. After discussing what I wanted we were not sure they had that car in their inventory. She told me she would do some checking and would give me a call back. She went out to the car lot and physically looked at all Accords in stock. She came across a Honda Accord SE that was not on her inventory sheet, but it was what I was looking for. After some checking she found they had just received the car that morning and it was available. She called me with the information and I drove into the dealership. I took the car for a test drive and after a little negotiation I made my purchase. This was a very simple process and Sharon did a great job finding me the car I was looking for. More

I WAS VERY IMPRESSED WITH RICK AS A GOOD SALESMAN. HE KNEW HIS STUFF ABOUT THE CAR AND THE DEAL WE MADE. THE ONLY THING I DIDN'T LOOK AT WAS THE ENGINE, BUT BEING A WOMAN, MAYBE HE THOUGHT I WOULD NOT B KNEW HIS STUFF ABOUT THE CAR AND THE DEAL WE MADE. THE ONLY THING I DIDN'T LOOK AT WAS THE ENGINE, BUT BEING A WOMAN, MAYBE HE THOUGHT I WOULD NOT BE INTERESTED IN THAT PART OF THE CAR. ALSO, I THOUGHT JEREMY WAS EXCELLENT WITH HIS EXPLANATION OF WHAT I WAS SIGNING AND WHAT HE OFFERED. I WOULD HIGHLY RECOMMEND BOTH OF THESE SUPER GUYS TO ANYONE WHO WANTED A NEW CAR. More

I feel confident that I will receive the service promised. I especially appreciate Doug and his service staff who are friendly and not pushy as service persons in other dealerships have been. promised. I especially appreciate Doug and his service staff who are friendly and not pushy as service persons in other dealerships have been. More

Everytime I need service on my Honda Accord, I always get it done at Don Ayres. My car gets the best service without the hassle. Great Job Everybody. Sincerely Leon Gondell it done at Don Ayres. My car gets the best service without the hassle. Great Job Everybody. Sincerely Leon Gondell More

This was our 4th Honda purchase/lease as a family. Shawn Baney has always given us great customer service so when we were ready to lease a new Honda, there was no question in our mind about where we would g Baney has always given us great customer service so when we were ready to lease a new Honda, there was no question in our mind about where we would go. More

Our overall experience was very good to great. My wife and I visited every dealership in Fort Wayne. Our first stop was at Don Ayers. We knew what we wanted to spend and were looking to upgrade my truck and I visited every dealership in Fort Wayne. Our first stop was at Don Ayers. We knew what we wanted to spend and were looking to upgrade my truck. We saw the ridgeline model but thought were a little over our price range. So after looking all day and having another salesman at Glenbrook Dodge not interested in saling a vehicle we went back to Don Ayers. We looked at some trucks when Brandon came out. He gave us some prices then we decided to take a closer look at the ridgeline. We test drove one of them. We then test drove a blue one and it was the same as the first. We went inside and Brandon worked up the numbers and was off for us by $500. Instead of argueing the point Brandon took the numbers back to his boss and said that would work. It was low pressure. We had no idea that they would finalize everything that evening as it was close to closing time. Everything was done that night and we went home in a Honda Ridgeline. More