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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,159 Reviews

2,159 Reviews of Don Ayres Honda - Service Center

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April 05, 2024

All the people I spoke with were very helpful and kind and seemed to have a lot of knowledge about servicing the vehicle More

by calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No picture of the lady and don’t remember her name
Apr 05, 2024 -

Don Ayres Honda responded

Thank you, Calvin! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda; we look forward to having you as one of our valued customers for many more years to come!

April 04, 2024

Everything went very well. All my questions were answered. It was a pleasure to meet Zoey. She did a great job. More

by julesarussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zoey
Apr 04, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zoey met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

April 04, 2024

I visited the dealership for Oil Change, for almost two years of having my oil change with them, it is my first time to be offered with complimentary car wash and refill of windshield washer; shoutout to D More

by harjobe1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel of Service
Apr 05, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Daniel was able to help, and we hope to see you again!

April 04, 2024

Great experience, as always! Bought new tires. Addison was knowledgable and very helpful. Highly recommend. More

by j4purdue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Addison met your expectations. Thank you for choosing Don Ayres Honda; we look forward to having you as a valued customer for many years to come!

March 30, 2024

I always get excellent service from Don Ayres, Scheduling is easy and the services are performed on time and sometimes even ahead of schedule!!! Jeremy is always VERY helpful, knowledgeable and courteous! More

by dover1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

March 29, 2024

I was disappointed in my service. Thought I was taken advantage of by service department. I am not sure if I will go back. Betty Luyben More

by boop
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know who it was
Apr 02, 2024 -

Don Ayres Honda responded

Thank you for bringing this to our attention, Betty, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 28, 2024

Service was quick and easy. I had no problems getting my oil and filter changed. More

by aaheisser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 27, 2024

This was my first time at Don Ayres Honda and Courtney Crook as the service agent was outstanding! More

by roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Don Ayres Honda responded

Thank you, Roy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

March 26, 2024

I appreciated the respect and friendliness. I was grateful that my concerns were heard. I felt I could trust what I was being told. More

by elmmichel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Latta
Mar 26, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

March 23, 2024

Everyone is always kind and helpful. I have bought two cars here because of the friendly staff. More

by Renataking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Mar 24, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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