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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,160 Reviews
Call Service Center (260) 484-0551

2,160 Reviews of Don Ayres Honda - Service Center

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February 15, 2024

Joseph, was great keeping me informed and letting me know of upcoming service the the car will need. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Exner
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Feb 15, 2024 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear Joseph was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 13, 2024

Pleasant people. Always giving details like cost ahead of time. Reasonable amount of time for service. More

by vanli_924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of his name that helped me
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Feb 13, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 09, 2024

Excellent experience. My advisor was professional and courteous. Had me out in record time. Thanks! More

by chris4369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Don Ayres Honda responded

Thank you, Chris, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 08, 2024

Prompt and professional. Explained everything that our service would include. Free car wash was offered. Only drawback was that there was a 2weeks lead time to get a sched More

by Honda CR-V service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Don Ayres Honda responded

Thank you for your feedback and we do apologize for the long wait for an appointment. It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda, we look forward to having you as one of our valued customers for many more years to come!

February 08, 2024

The fast service was appreciated from this dealerships service department. I value my time and it helps getting in and out. More

by Twitham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Don Ayres Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 08, 2024

Vehicle was completed earlier than expected. Asked to look at brakes and gladly helped. Very friendly. More

by Ericahowell27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 07, 2024

The entire service department gave me confidence and David handled my problem with very good manners and professionalism. It was an unexpectedly good experience More

by stevenochs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Don Ayres Honda responded

Steve, We are very happy to hear David provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

February 05, 2024

Jeremy always takes care of me when I call, even if it's on the last minute when I need something done. He gets me in, keeps in contact with what is happening and always calls as soon as the vehicle is read More

by brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Don Ayres Honda responded

We are very happy to hear that Jeremy provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 05, 2024

Always good attention to detail and accommodating to individual customers. Very good customer service and communication. More

by lynn.shire
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

February 04, 2024

Jeremy was friendly and efficient in checking us in and keeping us informed during the time we were there (we had to add on a little to the scheduled work) and then again checking us out again. I always as More

by meaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2024 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. Jeremy and our team appreciate your business and hope to see you again soon!

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