Don Ayres Honda - Service Center

Been going there for years. Don't plan to go anywhere else. Always tell our friends about Don Ayres. else. Always tell our friends about Don Ayres. More

Always available in a timely manner, great friendly service, always well explained before and after task. Very positive and friendly to deal with. Great group. Thanks to all of you. service, always well explained before and after task. Very positive and friendly to deal with. Great group. Thanks to all of you. More

Easy, quick and friendly, the best dealership experience that I had ever used. Usually I avoid them that I had ever used. Usually I avoid them More

Ron Conner is awesome! He goes out of his way to ensure excellent service. He worked us in and kept in contact with what our vehicle needed. We appreciate his work ethic! excellent service. He worked us in and kept in contact with what our vehicle needed. We appreciate his work ethic! More

Always a pleasant experience when I need service done to my car. Staff is amazing. my car. Staff is amazing. More

I have always had good service and the staff is always pleasant. Facilities are always clean. pleasant. Facilities are always clean. More

Always great service when we come in for our oil change. I feel confidant that our vehicle is in good hands. I feel confidant that our vehicle is in good hands. More

Jeremy Sullivan always take great care of me when I come in. My experience at Don Ayers Honda has been excellent!!!! in. My experience at Don Ayers Honda has been excellent!!!! More

Don Ayers customer service is top-notch so far as I have worked with them. Never an issue with an oil change. I bring my cars here because of my crazy workload and not having time to do most of my services. worked with them. Never an issue with an oil change. I bring my cars here because of my crazy workload and not having time to do most of my services. The crew that checks me in is amazing and friendly. Now to the bad. I have had a few issues with service that I found after the fact. I will pose both good and bad for each to be fair. 2010 Honda Pilot. Engine knock. (suspected valve adjustment needed by me) they did the adjustment $650 sounds a little bit better but still there. Also now leaking oil from the rear valve cover gasket. Filling cylinders 2&3 spark plug holes full of oil. I told them and they said I would have to pay for them to fix it… 2010 Honda Pilot. Timing belt They did good work on this with no issues. 2010 Honda Pilot. Oil changes. No issues 2007 Honda Civic. Oil changes. No issues 2017 Honda Civic.   This one burns me the most. Third oil change. Left the fasteners out of the engine cover that then hit the road and scraped all to heck. Told them about it and they said they will fix it on the next oil change. They forgot I guess because I had zip-tied it up. The zip ties were removed to do the oil change and then they put more zip ties in. Wait what….. Ok, so I told them again and then got new tires installed. This time they replaced the fasteners. The tires were great. 30 miles down the road the low tire pressure light (TPMS) came on. Swing into a discount tire. Tire pressure is good. They didn’t reset the computer. I can deal with that. I reset it myself. Today I went to clean my wheels. all 4 of them have been scratched by the plastic cup on the balancer. Guys you don’t use the cup on Aluminum wheels. You use the steel cones. Not a scratch on my car and now all 4 wheels. I’m not happy about the wheels. What if any of these were your personal cars? Should anyone get service done here? I mean depends. A simple oil change, sure. Anything major, approach with caution. More

First time using Don Ayers service. It was free oil change, why not? Excellent reception, flow of process, plenty of helpful and courteous staff. I will use again. change, why not? Excellent reception, flow of process, plenty of helpful and courteous staff. I will use again. More