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Don Davis Ford
Arlington, TX
4,097 Reviews
Here’s the deal.
At Don Davis Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it.
First, we’d like to say thanks. Second, here’s what you can expect from us.
- We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent.
- An honest effort to help you find the right vehicle at the right price.
- We’ll listen. Understanding your automotive needs is step one.
- We’re all in this together. Every employee at Don Davis Auto Group shares the responsibility of making your purchase and ownership experience the best possible.
Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge!
Another example is our Right from the Start new owners car-care seminar held the second week of each month. As a new customer, you’ll be invited to our service department where every model we sell will be on display. Our service advisors can answer your questions, review warranty schedules, demonstrate how to change a tire and provide other pertinent information.
Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,097 reviews
July 31, 2018
Great experience Ryan Butler was so helpful, as was Willie in finance. I'm very pleased with my experience. This is my 5th car from Don Davis group. Ryan Butler was so helpful, as was Willie in finance. I'm very pleased with my experience. This is my 5th car from Don Davis group. More
by JBRAUN10
Verified Customer
Helpful July 30, 2018
Oil change and fix tire pressure sensor I'm having to get used to going to the diesel truck service area and Joe has been very helpful. i'm a first time owner of a diesel so he have me point I'm having to get used to going to the diesel truck service area and Joe has been very helpful. i'm a first time owner of a diesel so he have me pointers and expectations on what to expect. More
by chris.e.williams
Employees Worked With
Joe Johnson
July 30, 2018
Excellent Service The dealership exceeded my expectations, everybody was professional and customer oriented. This was my first time at this dealership. They did any ins The dealership exceeded my expectations, everybody was professional and customer oriented. This was my first time at this dealership. They did any inspection and washed my vehicle. More
by JMOORE4442
Employees Worked With
Jason Kubica
July 30, 2018
First oil change The gentleman that helped was very knowledgeable and veryhelpful. He made experience very easy. I will definitely return for my next oil change and re The gentleman that helped was very knowledgeable and veryhelpful. He made experience very easy. I will definitely return for my next oil change and recommend. More
by SWEETSHUNNIE
Employees Worked With
I can’t remember his name
July 30, 2018
Always friendly I have never received bad service from don davis. Jason kubica is always helpful and a delight to work with. I will always recommend don davis I have never received bad service from don davis. Jason kubica is always helpful and a delight to work with. I will always recommend don davis More
by MOMMAPEACE
Employees Worked With
Jason Kubica
July 30, 2018
Mislead I came to Don Davis used cars to trade my excellent 2016 Lincoln Mkz for another Mkz. But I was shown a 2016 Hyundai Genesis.I was told it had not be I came to Don Davis used cars to trade my excellent 2016 Lincoln Mkz for another Mkz. But I was shown a 2016 Hyundai Genesis.I was told it had not be wrecked when I asked. I asked for the carfax, but during the back and forth negotiations it was not produced. On Driving it I clearly mentioned that there is a whining noise coming from the front. I was told by the salesman that it would be taken care of. They kept the Genesis for 3 days and repaired nothing. Telling me it is the front driver's side wheel bearing and that I should take the Genesis to the Hyundai dealership. And when i again asked for the carfax, they gave it to me 3 day later. It had two hit accidents on it. I paid $3000.00 on this 2 accident Genesis. And got screwed. There words meant nothing. My 2016 Mkz was perfect. I traded it because I nolonger wanted A black car. It's to hot. Signed a very unhappy customer.!!! More
by USOBADD
Employees Worked With
Chad Walker
July 29, 2018
Way too much time to have battery replaced My battery failed and I was able to get a jump start from a friend and made it to the dealership. While I was surprised that my battery I purchased in My battery failed and I was able to get a jump start from a friend and made it to the dealership. While I was surprised that my battery I purchased in Sept 2012 still had warranty I waited way way too long and then was disappointed by the service guys explanation as to why the new battery will be warranty for the remainder of the old batteries life. More
by TJ11
Employees Worked With
Jason Kubica
July 27, 2018
positive experience I appreciate the positive environment and help I received. thank you for your patience and communication. Steven was very helpful, and worked aroun I appreciate the positive environment and help I received. thank you for your patience and communication. Steven was very helpful, and worked around my work schedule. More
by UTSEBASTIAN
Employees Worked With
Steven Lynn
July 27, 2018
Oil change Hassle fee. My Service Agent offered pickup/drop off at work and made the whole experience extremely pleasant Quality of work very high. Steven Ly Hassle fee. My Service Agent offered pickup/drop off at work and made the whole experience extremely pleasant Quality of work very high. Steven Lynn was extremely helpful and forthcoming on the work done. More
by PEZAMARRIPA
Employees Worked With
Bobby Jones, Steven Lynn
July 27, 2018
Absolutely the worst service I have ever seen. On Friday morning, I made an appointment to have my car diagnosedthe following Wednesday. I took it in on Wednesday morning and was told they had me o On Friday morning, I made an appointment to have my car diagnosedthe following Wednesday. I took it in on Wednesday morning and was told they had me on the list to bring in my car, but not in on the list to be diagnosed. The diagnostic dept was backed up 3-5 days. They had no idea why that would be a problem for me and didn’t care. No offer of a reason; not even an apology. I took it to Hooks Lincoln in Fort Worth; they diagnosed it in 6 hours and 5 of those were spent with a 5 hour pressure test on the coolant system. I’ll never go back to Don Davis and will tell everyone I know not to go. I was told this dealership was not service oriented, but I gave them a chance. If I could rate this less than one star I would. More
by MKZ Owner
Employees Worked With
Daniel Reyes, Jody McPhail, Greg Hopkins, Jason Kubica, Steven Lynn, Joe Johnson
