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Don Davis Ford

Arlington, TX

4.4
3,052 Reviews
Don Davis Auto Group Response to COVID-19 Thank you for making Don Davis Auto Group your choice to purchase and service your vehicle. Your safety and well-being is our top priority. In response to the growing concerns about the spread of the novel coronavirus (COVID-19), we want to provide an update on the services Going forward, we have implemented the following measures to protect clients and employees: GREETINGS. We have advised all dealership employees to suspend handshakes and physical contact with our guests. Smiles and great client service will continue! SANITATION. Our teammates are dedicated to hand washing between personal interactions and as many times as possible throughout theday. We encourage you to utilize the hand sanitizers that are conveniently located throughout the dealership. Our teams are also actively wiping down high traffic areas throughout the day, and nightly custodial activities are hyper-focused on cleaning and sanitizing those same high traffic areas CLIENT VEHICLES. We take great pride in caring for each and every client’s vehicle. Technicians will wear gloves anytime inside a guest’s vehicle EMPLOYEES’ HEALTH. We are following all CDC guidelines for businesses and employers. We are asking any employees to stay home if they feel ill and we ask clients to exercise good judgment if they have traveled to high-impact areas, been exposed to a COVID-19 patient or feel ill. While there is a lot of uncertainty because of COVID-19, we are grateful you have entrusted us to help you purchase, service, and repair your vehicle. We are closely monitoring this evolving situation, and we will continue to update you with any changes to our company policies. Thank you for your continued support of Don Davis Auto Group. Here’s the deal. At Don Davis Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it. First, we’d like to say thanks. Second, here’s what you can expect from us. - We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent. - An honest effort to help you find the right vehicle at the right price. - We’ll listen. Understanding your automotive needs is step one. - We’re all in this together. Every employee at Don Davis Auto Group shares the responsibility of making your purchase and ownership experience the best possible. Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge! Another example is our Right from the Start new owners car-care seminar held the second week of each month. As a new customer, you’ll be invited to our service department where every model we sell will be on display. Our service advisors can answer your questions, review warranty schedules, demonstrate how to change a tire and provide other pertinent information. Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.

633 TX-360

Arlington, TX

76011

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Showing 3,053 reviews

July 31, 2021

"Charlie was amazing at helping me find a price that fit..."

- Cheyennechatman96

Charlie was amazing at helping me find a price that fit my budget! Skylar was amazing at helping me find what I wanted and had such a sweet friendly personality. Krystal referred me to the dealership and got me such spectacular group of people to work with!

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Other Employees : Skylar
July 30, 2021

"Friendly and thorough. Everyone that I came into contact..."

- shaunprince

Friendly and thorough. Everyone that I came into contact with was professional and courteous and I’m looking forward to working with everyone in the dealership in the future.

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July 29, 2021

"Krystal Reyes was one of the best advisors and got my car..."

- DanJ21

Krystal Reyes was one of the best advisors and got my car fixed quickly. Will use again and be back. Thank you Krystal for all of your help!

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July 29, 2021

"I have to say that after the pandemic hit it was really..."

- SONNY

I have to say that after the pandemic hit it was really more difficult then I expected to purchase a vehicle but between Walter Ayers and Chad Walker they made my 3rd experience of buying the vehicle I needed and wanted so easy, reassuring and rewarding. They are truly professionals to the T.

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July 29, 2021

"Best dealer I’ve experienced when purchasing a car. Jazz..."

- Walker_t93

Best dealer I’ve experienced when purchasing a car. Jazz personality is above amazing and when she makes a promise she sticks by it!! Miracle worker Jazz! Thank you

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Jul 29, 2021 -

Walker_t93 responded

Best dealership

July 27, 2021

"This dealership by far has beat any car buying process..."

- dominique_b09

This dealership by far has beat any car buying process I’ve ever dealt with! The staff are simply amazing and I would purchase another vehicle when time permits

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Sky
July 27, 2021

"I find it hard to believe that it takes 3 hours to do an..."

- ulasiew

I find it hard to believe that it takes 3 hours to do an oil change, tire rotation and a car wash. I know things are tough right know but you need to step up you game in the service dept. Oh and the service dept tried to charge me for an oil additive that I brought my self>

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July 27, 2021

"I have yet to have my appointment. I have called NUMEROUS..."

- ZELLIARENDON

I have yet to have my appointment. I have called NUMEROUS times. Have not had the serviceman return my call. Need help. Please call me to schedule a time for the recalls on my car. Thank you. 214-282-6846.

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July 24, 2021

"Service on my 2011 F150 was performed very quickly and..."

- RICKDAVISGOMAN

Service on my 2011 F150 was performed very quickly and expertly. From check in to pick up, it was done in a very timely manner

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Yes
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July 22, 2021

"Excellent place, Sales woman Jasmine, was very kind...."

- terrancemcinnis35

Excellent place, Sales woman Jasmine, was very kind. Took time to hear me out on what exactly I was looking for an staying within my budget.

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