Don Davis Ford
Arlington, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great service They have Great service. clean waiting room and a professional staff. Complimentary Coffee, water and donuts. They also have a vending snack and drink They have Great service. clean waiting room and a professional staff. Complimentary Coffee, water and donuts. They also have a vending snack and drink machine. More
Great Bobby help us find the right car in the price range we we're looking for. Also he was very patient with us. Chad helped us get a great interest rate. Bobby help us find the right car in the price range we we're looking for. Also he was very patient with us. Chad helped us get a great interest rate. More
Great service Jason Kubica is always great to work with. He is the main reason I still use Don Davis since I have moved further away. Will use don davis service as Jason Kubica is always great to work with. He is the main reason I still use Don Davis since I have moved further away. Will use don davis service as long as he is there. More
Just Listen to Me The service rep's need to come to work with a clear head and listen to the customers. Just hear them. I specifically said no to work they performed re The service rep's need to come to work with a clear head and listen to the customers. Just hear them. I specifically said no to work they performed regardless. More
"Needle In Haystack" Ryan found me a "needle in a haystack" certified vehicle to replace my totalled truck. Exactly what I was seeking and not found anywhere else in the Ryan found me a "needle in a haystack" certified vehicle to replace my totalled truck. Exactly what I was seeking and not found anywhere else in the DFW area. More
Excellent service They did a great job and they were quick, and really nice. I forgot to see if the license plate was fixed so I brought it back and they fixed it in le They did a great job and they were quick, and really nice. I forgot to see if the license plate was fixed so I brought it back and they fixed it in less than s minutes. More
service department had a bad frontdrive shaft on my jeep. after a few days was fixed with correct parts. jo wren was my service advisor and I would recommend her to anyo had a bad frontdrive shaft on my jeep. after a few days was fixed with correct parts. jo wren was my service advisor and I would recommend her to anyone anytime. she truly was amazing. More
Great people Great price I was looking for a new Ford F150, and not only did they give me a great deal, my salesman Garfield put me at ease and even brought the vehicle and t I was looking for a new Ford F150, and not only did they give me a great deal, my salesman Garfield put me at ease and even brought the vehicle and the paperwork to my home. I would highly recommend Don Davis to any of my friends. More
Steven did a awesome job Steven was able to get me in right away. I had questions about my service coverages and he was able to answer them promptly. He also promptly advised Steven was able to get me in right away. I had questions about my service coverages and he was able to answer them promptly. He also promptly advised me of when my car was ready. It was a smooth and easy process. I will let my friends know about how fast and easy it was dealing with Steven. Abby the cashier also did a awesome job had all my paper work ready and made it a easy check it out. More
Repair not tested thoroughly Brought my truck in to deal with an unresponsive touchscreen/Nav system/bluetooth issue. Was told by the technician that this is a known issue, all b Brought my truck in to deal with an unresponsive touchscreen/Nav system/bluetooth issue. Was told by the technician that this is a known issue, all being effected by one faulty part. Truck brought in to investigate, and we were told that this is something that is outsourced, and only serviced on certain days, and also that a part needed to be ordered. I would have thought this information could have been shared ahead of time, since it was a know issue, but alas. Repairs were completed in a reasonable amount of time and we were told the truck was ready to be picked up. Went in and picked it up with no issues. Was surprised that the truck did not get a courtesy wash, as I thought that was standard at all dealerships, but I guess it is not. Got in and started driving home, and immediately noticed that my truck still showed no GPS, and the NAV screen didn't know where my truck was (icon was moving erratically). Pulled over to try to connect my bluetooth, which did not work. Called the dealership back and was told our service tech had already left for the day, so I had to leave a message. When he called back the following morning, he spoke to my wife and was able to walk her through doing a master re-set to the NAV system to make it function. As of right now, it seems to be functioning properly, just amazed that we would have to do that ourselves and that the technician who worked on it did not actually test it to see if it worked. More