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Don Davis Ford
Arlington, TX
4,130 Reviews
Here’s the deal.
At Don Davis Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it.
First, we’d like to say thanks. Second, here’s what you can expect from us.
- We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent.
- An honest effort to help you find the right vehicle at the right price.
- We’ll listen. Understanding your automotive needs is step one.
- We’re all in this together. Every employee at Don Davis Auto Group shares the responsibility of making your purchase and ownership experience the best possible.
Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge!
Another example is our Right from the Start new owners car-care seminar held the second week of each month. As a new customer, you’ll be invited to our service department where every model we sell will be on display. Our service advisors can answer your questions, review warranty schedules, demonstrate how to change a tire and provide other pertinent information.
Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,130 reviews
August 07, 2018
Great Bobby help us find the right car in the price range we we're looking for. Also he was very patient with us. Chad helped us get a great interest rate. Bobby help us find the right car in the price range we we're looking for. Also he was very patient with us. Chad helped us get a great interest rate. More
by joepaul3
Verified CustomerEmployees Worked With
Bobby Jones, Chad Walker
Helpful August 07, 2018
Great service Jason Kubica is always great to work with. He is the main reason I still use Don Davis since I have moved further away. Will use don davis service as Jason Kubica is always great to work with. He is the main reason I still use Don Davis since I have moved further away. Will use don davis service as long as he is there. More
by WAWATSON30
Employees Worked With
Jason Kubica
August 05, 2018
Just Listen to Me The service rep's need to come to work with a clear head and listen to the customers. Just hear them. I specifically said no to work they performed re The service rep's need to come to work with a clear head and listen to the customers. Just hear them. I specifically said no to work they performed regardless. More
by ketsasquatch
Employees Worked With
I do not recognize his name. Daniel and Jody can teach everyone great service manners.
August 03, 2018
"Needle In Haystack" Ryan found me a "needle in a haystack" certified vehicle to replace my totalled truck. Exactly what I was seeking and not found anywhere else in the Ryan found me a "needle in a haystack" certified vehicle to replace my totalled truck. Exactly what I was seeking and not found anywhere else in the DFW area. More
by bsinc45
August 03, 2018
Excellent service They did a great job and they were quick, and really nice. I forgot to see if the license plate was fixed so I brought it back and they fixed it in le They did a great job and they were quick, and really nice. I forgot to see if the license plate was fixed so I brought it back and they fixed it in less than s minutes. More
by HIGHGATEARLETT
Employees Worked With
Daniel Reyes
August 03, 2018
service department had a bad frontdrive shaft on my jeep. after a few days was fixed with correct parts. jo wren was my service advisor and I would recommend her to anyo had a bad frontdrive shaft on my jeep. after a few days was fixed with correct parts. jo wren was my service advisor and I would recommend her to anyone anytime. she truly was amazing. More
by brandon.lustik
Employees Worked With
jo wren
August 03, 2018
Great people Great price I was looking for a new Ford F150, and not only did they give me a great deal, my salesman Garfield put me at ease and even brought the vehicle and t I was looking for a new Ford F150, and not only did they give me a great deal, my salesman Garfield put me at ease and even brought the vehicle and the paperwork to my home. I would highly recommend Don Davis to any of my friends. More
by D1HUBERTY
Employees Worked With
Garfield Golding
August 02, 2018
Steven did a awesome job Steven was able to get me in right away. I had questions about my service coverages and he was able to answer them promptly. He also promptly advised Steven was able to get me in right away. I had questions about my service coverages and he was able to answer them promptly. He also promptly advised me of when my car was ready. It was a smooth and easy process. I will let my friends know about how fast and easy it was dealing with Steven. Abby the cashier also did a awesome job had all my paper work ready and made it a easy check it out. More
by HECTOR.RAMIREZ0712
Employees Worked With
Abby, Steven Lynn
August 02, 2018
Repair not tested thoroughly Brought my truck in to deal with an unresponsive touchscreen/Nav system/bluetooth issue. Was told by the technician that this is a known issue, all b Brought my truck in to deal with an unresponsive touchscreen/Nav system/bluetooth issue. Was told by the technician that this is a known issue, all being effected by one faulty part. Truck brought in to investigate, and we were told that this is something that is outsourced, and only serviced on certain days, and also that a part needed to be ordered. I would have thought this information could have been shared ahead of time, since it was a know issue, but alas. Repairs were completed in a reasonable amount of time and we were told the truck was ready to be picked up. Went in and picked it up with no issues. Was surprised that the truck did not get a courtesy wash, as I thought that was standard at all dealerships, but I guess it is not. Got in and started driving home, and immediately noticed that my truck still showed no GPS, and the NAV screen didn't know where my truck was (icon was moving erratically). Pulled over to try to connect my bluetooth, which did not work. Called the dealership back and was told our service tech had already left for the day, so I had to leave a message. When he called back the following morning, he spoke to my wife and was able to walk her through doing a master re-set to the NAV system to make it function. As of right now, it seems to be functioning properly, just amazed that we would have to do that ourselves and that the technician who worked on it did not actually test it to see if it worked. More
by JASON.GABEL
Employees Worked With
Jason Kubica
August 02, 2018
Superior customer service In my opinion this service center is the gold standard and it may be because of one advisor because from day 1 he has not only been reliable on what I In my opinion this service center is the gold standard and it may be because of one advisor because from day 1 he has not only been reliable on what I've reported he also anticipates my concerns and reassures me that he will make sure it's right before he returns my car. More
by Kris V.
Employees Worked With
Xavier Echendu, Jason Kubica
